Customer Service Sales

Sarah Hasselbach

**** ********* ***** ********, ** 43235

614-***-****, *****.**********@*****.***

OBJECTIVE

Obtain a career in pharmaceutical sales where I can utilize my ability to

interpret and convey complex information to increase sales.

CORE STRENGTHS

. Received a certificate for sales person of the month at Kaufmann's

Department Store

. As a part-time associate earned top up sell of the month recognition

for five consecutive months at CVS Pharmacy

. Personality qualities including assertiveness, persuasiveness,

organization, and a sense of urgency

. Ability to assume and close the sale

EDUCATION

The Ohio State University Columbus, OH

B.S. in Pharmaceutical Sciences January

2010

Columbus State Community College Columbus, OH

Transfer Student September 2006

Bellevue Hospital Employee Bellevue, OH

Dependents Scholarship September 2003

WORK EXPERIENCE

Elite Dermatology of Columbus Columbus, OH

Receptionist June 2010-Present

. Schedule appointments

. Balance day sheet

. Explain billing concepts to patients

. Assist the doctor while she evaluates patients in a

pharmaceutical study at Radiant Research

CVS Pharmacy Columbus, OH

Shift Supervisor/Pharmacy Technician September 2004-

April 2010

. Build lasting relationships with customers and pharmacists

. Assist customers with questions and concerns by providing

customer service.

. Perform office duties such as monitoring and balancing cash

deposits and completing daily paperwork

. Mediate tasks to other employees

. Supervise other team members in store and run store during

manager's absence

. Assisted manager during annual inventory

. Fill prescriptions for patients and assist Pharmacist with tasks

. Help patients understand their prescription medications

Kaufmann's Department Store Columbus, OH

Customer Service Sales Representative March-August 2004

. Drive sales to help store meet goals

. Maintain focus on personal sales per quarter

. Effectively persuade customers to open credit accounts

VOLUNTEER EXPERIENCE

Chalmers P. Wylie VA Ambulatory Care Center Columbus, OH

Volunteer Febuary-June 2010

. Packaged prescriptions

. Escorted patients to destinations with wheel chair

. Directed donation snack stand

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