John R. Warren, Jr., CLU, ChFC
***** **** ***** ** ( Bothell, WA 98012 425-***-**** (
*********@*******.***
Financial Sales Management & Business Development
Marketing, Sales Acquisition, Retention, Product Development, Strategy,
Growth
Financial sales management professional with extensive network of clients
and history of developing both new and repeat business on the national
level. Recognized distribution builder for life, annuity, and voluntary
products achieving multi-million dollar sales increases and records over
10+ years. Specialize in sales planning strategy and tactical
implementation, sales cycle management, client relations, and marketing.
Leverage team leadership, strategic planning, and presentation skills to
drive branding through all appropriate channels.
Training & Development ( Product Development ( Project Management (
Budgeting ( Cost Benefit Analysis Expense Control ( P&L ( Business
Development ( Financial Analysis ( Risk Management
PROFESSIONAL EXPERIENCE
Symetra Financial, Bellevue, WA ( 2005 - 2010
Diversified financial services company with $25B offering employee
benefits, annuities, and life insurance through national network of
consultants, financial institutions, and independent agents.
VP - Agency Distribution (2007-2010)
Selected to lead and championed nationwide marketing and sales efforts with
7 direct reports and a $500K operating budget. Accountable for progression
of Life and Annuity products (Variable and Fixed) throughout independent
agents and advisors from brokerage agencies and independent marketing
organizations. Chartered with overseeing and elevating tactical execution
of sales and marketing plans, business and revenue models, and new product
development.
. Reversed underperforming sales distribution channel that had never
before reached targeted quotas after being chosen by senior management
to reengage partners and cultivate team focus and trust.
. Exceeded sales revenue quotas: 105%, 178%, 120%, last 3 years
respectively, despite the worst Life sales environment in more than 50
years by fostering a team culture of promoting featured products and
programs.
. Matched company business/revenue models with Distribution partners
improving both agent and customer experiences.
. Responsible for oversight of all product training and agent/customer
marketing messaging.
VP - Marketing (2005-2007)
Joined organization to manage a $2M operating budget earmarked for
development, promotion, and support of sales and marketing strategies
across 4 distinct distribution channels. Supervised 30 individuals tasked
with carrying out sales operations and competitive intelligence gathering.
. Created streamlined operations urgency across task timing and relevance
as a result of developing and implementing a comprehensive set of
marketing plans, tools, support, and product training programs.
. Established cornerstone of sales distribution support by creating and
managing dedicated channel marketing teams paired with specific
distribution channels improving the speed, volume and intensity of
marketing efforts.
. Managed product development process and cross-functional project plans
for 5 new life and annuity products.
Kanawha Insurance Company, Inc., Lancaster, SC ( 2002-2004
Offers comprehensive group and voluntary employee benefit insurance
solutions as well as third-party health claims administrative services.
VP - Marketing Services
Hired to spearhead Product Resources and Marketing Operations, including
the overall product, marketing, and distribution strategies. Independently
led creation and implementation of new products and merchandising across
distribution channels. Orchestrated proactive sales channel support while
serving as communication liaison between internal stakeholders, sales, and
marketing sales support.
. Ignited sales from $4M to $18M in a 2-year period by creating a high-
touch service and support culture for distributors, including training
for National Account Managers and Sales Support Specialists.
. Improved efficiency and speed to market three-fold by introducing and
chairing a cross-functional product implementation team responsible for
5 new products over 2-year period.
. Streamlined operations between agents, brokers, call centers, and
Internet channels by developing, implementing, and fine-tuning
distribution channel strategies to match distributor needs for products
and services.
John R. Warren, Jr., CLU, ChFC - Page Two
PROFESSIONAL EXPERIENCE (continued..)
AIG - American International Group, Wilmington, DE ( 1999-2002
World leader in insurance and financial services with operations in more
than 130 countries. Serves commercial, institutional, and individual
customers.
AVP of Operations - Worksite Central (2000-2002)
Promoted to steer cross-functional matrix organization in the creation of
new Worksite Central division. Tasked with spearheading products, multiple
channel distribution, operations, systems, rules of engagement, and cross-
selling compensation guidelines. Accountable for hiring and training of
National Account Executives to serve as coordinators between Worksite
Central accounts, internal profit centers and respective distribution
channels.
. Increased field productivity by managing the development and
implementation of custom system spanning product sales, marketing, and
enrollment.
. Managed product development and implementation process all life, A&H,
and DI products.
. Streamlined and standardized sold case installations by developing a MS
Project plan.
. Tracked proposal and case management activities through implementation
of corporate reporting system.
Director Marketing Operations - BankAssurance (1999-2000)
Hired to lead the execution and administration of strategies to sell
products through banks and financial institutions, including the creation,
facilitation, and management of direct marketing campaigns.
. Targeted banks and other financial institutions by developing,
implementing, and managing multi-channel account acquisition and
distribution strategy.
. Identified banking customers and channel strategies by implementing
insurance distribution and customer touch-point diagnostic analysis.
. Ensured compliance across areas such as contractual services, reporting
standards, account profitability via ROI model, marketing kit
effectiveness, and strategy review by overseeing comprehensive account
audit.
ADDITIONAL PROFESSIONAL EXPERIENCE
Jefferson Pilot Financial, Greensboro, NC ( 1996-1999
Operations Administration Manager - Bank Life Marketing and Marketing
Manager - Managed Care and Group Life Products
Colonial Life and Accident Insurance Company, Columbia, SC ( 1992-1996
Special Risk Product Manager - Semi-captive sales
PHP of NC a United Healthcare Company, Greensboro, NC ( 1991-1992
Senior Account Executive - Brokerage sales
Wausau Insurance Company, Greensboro, NC ( 1986-1991
Senior Account Manager - Direct sales.
EDUCATION & LICENSES
M.B.A. in Marketing (Dean's List)
University of Mississippi - Oxford, MS ( 1986
B.S. in Economics and Marketing (Dean's List)
Clemson University - Clemson, SC ( 1985
PROFESSIONAL AFFILIATIONS
CLU and ChFC
FSP - Financial Services Professionals
NAILBA - National Association of Independent Life Brokerage Agencies
Carney's Kids Foundation - Board of Directors Member