Customer Service Sales

Brandy N Sivak

*** ******* *** *** * . Fredericksburg, VA 22401 . 540-***-**** .

************@*****.***

Career Overview Key Holder with 4 years of experience in customer

service and sales. Areas of expertise include customer

service, IT, and multitasking.

Skill Highlights Type 65

Spreadsheet creation, entry and formulation

WPM

Extensive experience with booking and heavy scheduling

4+ years experience in a fast-paced, deadline-driven

environment

Highly organized with superior attention to detail

Work Experience 09/2010 New York & Company, Fredericksburg, VA

Key Holder/Sales Associate

Consistently praised by management for the quality and

effort I put into my work, attention to detail during

marketing changes, exemplary customer service delivery,

and team-player attitude.

09/2005 - 01/2009 Aeropostale, Fredericksburg, VA

Sales Associate

Increased customer loyalty through consistently being

on top of customer complaints/suggestions & providing

an enjoyable, fun environment.

08/2006 - 09/2008 Starfires Dance & Cheer,

Fredericksburg, VA

Dance Instructor/Event Planner

Excelled within deadline-intensive environment,

ensuring accurate and on-time completion of all

competition paperwork and fees.

Scheduled and confirmed event performances for entire

team.

Successfully taught and managed dance classes of 30+

children ranging in ages from 5-18.

Education 2009 Northern Virginia Community College, Woodbridge,

VA

N/A in General

Courses included: Businesses management and mathematics

2003 - 2007 Courtland High School, Fredericksburg, VA

Diploma in General GPA: 3.0

Courses include: Keyboarding, Business, and Report

Writing

Keywords Customer needs assessment, critical thinking, time

management, transcription, organizational skills,

scheduling, type 65 wpm

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