Sales Representative

JOYCE TIMPERMAN WAGNER

859-***-**** abhj05@r.postjobfree.com http://www.linkedin.com/in/joyce-wagner

SENIOR SALES REPRESENTATIVE

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~ Over 10 years of success – consistently one of the company’s best in sales ~

Employ highly effective Consultative Selling methods and techniques with strong negotiation and

closing capabilities.

Proven ability to effectively manage and grow sales in a large geographic territory by building

strategic relationships with key customers and industry leaders.

Utilize well-developed communication skills; equally comfortable and credible operating at the

corporate level and with entry level personnel.

Adept at developing rapport and effectively employ customer relationship management skills.

Increase sales revenues and profit margins by rapidly identifying customer goals and priorities.

Develop and present compelling value propositions consistent with customer strategic direction.

Possess considerable technical depth, easily learn new products and technical specifications.

Areas of expertise include:

Territory & Account Management Merchandising Proficiency

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Customer Relationship Management Business Development

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Strategic and Critical Thinking Skills Customer Service

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Expanding Sales Opportunities Time & Resource Management

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• Presentation & Negotiation Skills Team Building &

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Leadership

RELEVANT EXPERIENCE

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JACK BLACK CARROLLTON, TX 2010 – PRESENT

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SALES AND TRAINING SPECIALIST

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Manufacturers and sells men’s perfumes, cosmetics, and other toiletries

Company representative to Nordstrom store in Cincinnati, Ohio. Responsible for training sales

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staff in shaving, facial, skin, hand and body, hair and sun care, and fragrance products.

Utilize effective inventory management methods to ensure optimal inventory is available in the

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store to meet demand.

Plan monthly promotional events such as complimentary facials, hand exfoliation and

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massages to increase product awareness and drive sales. Retain and expand customer base

by attending to customer needs and providing the appropriate product knowledge.

Conduct employee product training, ensuring all sales representatives are excited about Jack

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Black products and motivated to recommend them over the other men’s skin care lines.

Selected Accomplishments:

Increased 2010 sales by 82% over 2009; consistently exceeded weekly sales goals.

Increased February, 2011 sales 13% over February, 2010.

Increased the number of products sold per sale by 50%.

Jack Black now ranked #1 out of 6 men’s product lines in the Cincinnati Nordstrom.

Planned, organized, and coordinated a marketing promotion at a major local fitness

center that generated many new qualified leads and resulted in more than $1,000 in

retail sales.

JOYCE WAGNER Page 2 of 2

PIERRE’S FRENCH ICE CREAM CLEVELAND, OH 2004 – 2005

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SALES REPRESENTATIVE

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Regional industry leader in the manufacturing and distribution of ice cream products

Marketed and sold ice cream products to all Walgreen and CVS drug stores across Northern

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Kentucky. Responsible for ordering, stocking, displays, and resetting merchandise. Cultivated

and maintained solid business relationships with individual store managers.

Position ended because the sales contract was acquired by Nestles’ Corporation.

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Selected Accomplishments:

Increased 2004 total sales revenues 30%, followed by a 75% increase in 2005.

Earned bonus each reporting period by increasing sales 30% per month.

Opened two new Walgreen Drug Stores and established as a key account.

ORAL B LABORATORIES BOSTON, MA 1986 – 1991

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SENIOR ACCOUNT MANAGER

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Provides a wide array of dental care products for both children and adults

Called on dentists across three states. Targeted dental offices that offered competitor

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toothbrushes and conducted cold calling campaigns to introduce Oral B products.

Promoted product portfolio including full line of toothbrushes, as well as specialty dental

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products such as dental floss and fluoride.

Represented company at numerous state and regional professional conventions to increase

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awareness throughout marketplace, close sales, and generate leads.

Negotiated and closed sales, signing dentists and renewing yearlong contracts to purchase

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Oral B products. Responsible for a million dollar territory.

Selected Accomplishments:

Converted 77% of current accounts to the new Ultra Toothbrush, and acquired 53 new

accounts. Highest increase nationwide.

Doubled 1988 sales revenues at the Ohio Dental Convention.

Promoted to Senior Account Manager in December 1988.

Formally recognized as the 1988 Central Region Account Manager of the Year.

Earned highest possible bonus every year.

Increased 1988 territory sales by $25K, the eighth highest increase nationwide.

Maintained a daily closing ratio of 34.5%.

Won sales incentive trip to Cancun, Mexico in 1990 by exceeding goal by 11%.

Ranked #5 nationwide in the Olympics Sales Competition.

Successfully introduced six new products during tenure.

Trained and oversaw seventeen dealer sales representatives. Implemented marketing

and sales initiatives that resulted in a 30% increase in dealer sales.

10 EDUCATION

Thomas More College, Crestview Hills, KY

MBA, 2010 ~ Graduated Cum Laude ~ GPA: 3.75

Full time program ~ 2008 to 2010

Masters project chosen to be presented at the Thomas More College Student Research Forum

Thomas More College, Crestview Hills, KY

BBA, 1984 ~ Graduated Cum Laude ~ GPA: 3.9

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