**** * *** ***** ** 217-***-****
Hoopeston, IL **942
Kristi Edwards
____________________________________
Experience
**/**-**/** ******** Travel Dallas, TX
Group Travel Agent
- Arrange travel for Dr’s attending conferences
- QC and issue all tickets
09/05 – 12/05 Travel Focus Dallas, TX
Ticketing Agent - Atlas / Polar Air
- QC and issue all tickets
- Process all voids and refunds
- Specialize in international travel
05/04 - 09/05 SeaGate Travel Los Angeles
VIP Travel Consultant - GAP
- Processed air, hotel, and limo reservations for executive travelers.
- Reconfirmed reservations 24 hours prior to travel to ensure
smooth travel.
- Ensured all calls with optimal customer service.
09/03 - 05/04 New Act Travel Los Angeles
Entertainment Travel Consultant
- Assisted VIP client with air, car, and hotel reservations.
- Self ticketed airline reservations.
- Organized travel arrangements for bands on tour.
- Specialized in international travel.
10/99 - 09/03 STA Travel San Diego, CA
Branch Manager
- Arranged air, car and hotel reservations for university students and
faculty members.
- In charge of hiring and training new agents.
- Processed ARC Report, Voids and Refunds.
- Specialized in international travel.
- Assisted in the opening of new branches.
09/98 - 10/99 Travel One Chicago, IL
Corporate Travel Consultant
- Assisted VIP clients with air, car, and hotel reservations.
- Ensured all calls with optimal level of customer service.