Customer Service Medical Billing

Location:

Posted:

May 12, 2011

Michelle De Leon

E-Mail: *********@*******.***

OBJECTIVE:

To utilize my skills in a maximum potential with a professional team

EDUCATION:

Chaffey Adult School, Ontario, Ca

Bryman (Now Everest) College, Ontario, Ca – Oct. 2006 – Jun. 2007

EXPERIENCE:

CUSTOMER SERVICE: Directed customer’s to a product’s location, answering multiple phone lines.

MANAGEMENT: Lead a crew of 2-9 employee’s per shift, managed stocking crew and merchandising,

payroll, daily sales reports, scheduling, data entry.

COMMUNICATION: Lead weekly meetings with staff members, monthly safety meetings, relayed

important messages to my boss’s as well as district managers, interacting with customers.

WORK HISTORY:

MDS Medical Billing Solutions – Huntington Beach, Ca. Feb. 2008 – Oct. 2008

Receptionist for medical billing and accounting office, data entry, billing, coding, collections

Big Lots – Rancho Cucamonga, Ca. Nov. 2007 – Jan. 2008

Customer Service Specialist, refunds, cashiering

Big Lots – Rancho Cucamonga, Ca. Oct. 2001 – Apr. 2007

Associate Manager, cashiering, merchandising, payroll, scheduling, meetings, DSR reports, customer

service, inventory, stocking, shipping/receiving.

Tower Records – Brea, Ca. Jun. 1999 – Sept. 2001

Supervisor, customer service, merchandising, cashiering, inventory

Sam’s Club (Café) – Montclair, Ca. Jan. 1999 – Jul. 1999

Food prep, Customer service, cashiering, clean up, server, cooking for a hot dog cart

Nanny (Private) - Rancho Cucamonga, Ca. May – 1998 – Sept. 2001

Child care, cooking, light cleaning, transportation to and from preschool

Cajun Grill – Ontario, Ca. Nov. 1997 – May 1998

Food prep, line server, cashiering, light cooking, inventory, clean up, stocking

SPECIAL TRAINING:

ICD – 9, CPT, HCPCS, UB92 Claim Form. Workers Compensation / Disability Income Insurance. HIPPA

Certified

VOLUNTEER WORK:

HPRP in Pomona, CA. Supervisor: Darlene Vega