Customer Service High School

Location:

Posted:

May 12, 2011

Crystal Nathalie Guillen

Address: **** **** ******* **. *** Grove, CA 95757 Cell Phone: 916-***-****

Email: abhiu7@r.postjobfree.com

Objective: A part-time position as a receptionist.

Education:

Received Franklin High School diploma in 2010-High School GPA: 4.19

Currently attending Sacramento City College

Professional Experience:

Sales Brand Associate for Justice Tween Brands Inc.

9684 Bruceville Rd, #109, Elk Grove, CA 95757 Store Manager: Shayna Caszatt

From 10/2010 to 05/2011 Phone: 916-***-****

• 2010-2011: Customer Service experience

• Outfitting customers with current store apparel, according to specific needs and preferences

• Operated cash registry to perform and complete transactions with currency, credit cards, and checks

• Processed merchandise returns following specific store guidelines

• Maintained high percentages in receiving each customer's phone number, email, and birthday to reward

patrons with discounted prices for their continued business

Volunteer for the Cosumnes Community Services District in Elk Grove, CA

• 2006-2010: assisted CSD coordinators with activities for community events

• Assisted staff with assignments including being a server and seating guests

• Volunteered for Father/Daughter Dances, Tea Parties, Elk Grove Farmer's Market, Dances for the elderly

ROP Television Occupations

• 2008-2010: Franklin High School ROP courses-Experience in Communications

• Obtained Certificate of Completion in television broadcasting

• Utilized studio broadcasting equipment

• Interviewed students and school staff on camera

Relevant High School and College Studies:

• Computer Technology, English Honors and AP 9-12, College English Writing, Statistics

• 4.5 years taking French Language courses

Honors, Awards:

Principal's Honor Roll for 4.0+ (all four years of HS), Community Service Award for 175 hours (2010), Golden

State Seal Merit Diploma (2010)

Languages:

Trilingual: speak, read, and write proficiently in English, Spanish, and French

Computer/Office Technology Skills:

Proficient in Microsoft Word 2003-2007, Excel, Power Point, Email, Internet Explorer, Type 50 wpm

Qualifications:

• Customer Service skills

• Work well independently as well as in a team

• Promoting products and services

• Prioritizing workloads