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MICHAEL T. FULKER, MBA/TM, BSHA

**** ***** **** **** ******, NC 27893 239-***-**** abhirp@r.postjobfree.com

Applying for: Director of IS Physician Support

Administrator skilled in procurement, management, implementation, support, and interoperability

SUMMARY OF QUALIFICATIONS

• Over 10 years of experience architecting, deploying, and upgrading

systems, including databases, mobile devices, and peripheral equipment.

• Extensive knowledge of Health Level 7 (HL7) Interfacing Requirements,

Translation tables, critical thinking skills, and crisis resolution

• Strong background in Health Information Systems: EHRs, LIS, RIS,

PACs, Scanning Solutions, Transcription Systems, and directing test planning

for interface validations to optimize business goals.

• Excellent communication skills. Able to assess and resolve client issues

• Superior ability to manage multiple projects simultaneously

• Proficient in Microsoft Project Plan, Power Point, and Microsoft Excel

• Steering and Implementation Committee, and Executive Staff Committee.

TECHNICAL PROFICIENCIES

Applications: eClinicalWorks PM/EMR, eClinicalWorks EBO, NextGen EMR,, SunQuest LIS, LabSoft

LIS, Orchard LIS, LabPak LIS, GE PACs, Intelerad PACs, GE Centricity PM, IDX Groupcast PM, Dragon

Naturally Speaking Medical Version 10, Laserfiche, MS Project, Crystal Reports,

Networking: Familiarity w/ TCP/IP, VPN, LAN/WAN, WiFi

Peripheral Equipment: Multi and Single Drawer Printers, Motion Tablets, Toshiba Convertible Tablets,

Fujitsu Tablets, Fujitsu High Speed Scanners, Mini-cameras, Dragon Power Mics, High Volume Scanners,

and PCs.

Medical Equipment: Midmark and Welch Allyn EKGs, Monitors, EMGs, Spot Vitals, Kiosks, and COWs.

Interfaces: HL7, Custom – (LIS, RIS, PACs, PM, EMR, Meditech, Medicity, Cerner, eBO)

PROFESSIONAL EXPERIENCE

LifePoint Hospitals 2010 - 2011

Brentwood, TN

Director,

Practice Systems

• Directed Practice Deployment Solutions (Scope - 52 markets in 17 states)

• Synced app servers; architectural environment; performance improvement.

• Directed eCW’s EBO Report Writer – ED Level implementation

• Directed LifePoint’s Clinical Optimization Efforts; post EMR implementation

• Directed LifePoint’s Employed Practice Acquisitions

• Directed and Chaired LifePoint’s EMR Change Management Advisory Board

• Directed and Chaired Enhancement Request Committee

• Responsible for LifePoint’s onboarding process for the New Hires

• Responsible for Professional development of staff

• Responsible for Team Building and retention

• Responsible for Downtime Protocols and Notifications

• Directed/Chaired EMR Operations Committee

• Member of the IT PMO Executive Committee

2

Boice-Willis Clinic,

Rocky Mount, NC 2008 - 2010

EMR Project Director

• Directed Organizational System Review Analysis

• Negotiated Vendor Contract Specifications

• Directed Implementation and Support of eClinicalWorks Electronic Health

Record system in a Large Multi-Specialty Provider Group. (400 Staff Members)

• Interfaced EHR to LIS, SS, PACs, Transcription Service, and PM systems

• Coordinated Training Logistics, Schedules, Classrooms and Material.

• Recommended / Managed Roll-Out Strategy of Systems

• Mapped all clinical and non-clinical workflows for operational

effectiveness.

• Operations of application and interfaced systems for 400 end users

• Manage user accounts, including adding and deleting security rights

• Install upgrades to operating systems, and applications with minimal

downtime.

• Resolve system and network connectivity issues

• Implement and test system functionality, interoperability, and security.

• Make recommendations to IT for software and hardware improvements.

• Managed 20 technical support tickets daily with timely and accurate

assistance.

• Mentored Senior Level Executives, Upper Management, junior-level

Systems Administrators, Application Support Analyst, data entry personnel.

Anchor Health Centers,

Naples, FL 1996 - 2008

Operations/Project Manager

• Developed Training Strategy, Logistics, and Material for NextGen EHR

Implementation for a large multi-specialty physician owned medical group..

• Assisted in the development of Organizational Roll-out strategy

• Implemented Orchard LIS for main lab and 3 ancillary sites.

• Operations of application and interfaced systems for 400 end users

• Assisted in Developing a Compliance and Risk Management Department.

• Assisted in the development of a Occupational Health and Safety

department.

• Automated purchasing department; streamlined systems and processes.

• Redesigned operational processes for phlebotomy to expedite patient

flow.

• Helped contribute to design of system and service implementations.

• Troubleshoot equipment, software apps, dashboards stability and

performance.

• Provided on-call support, Responded to help desk tickets quickly and

efficiently.

• Assisted with periodic audits, design and configuration, process review

• Assistant Laboratory Manager, Safety Officer, Compliance Coordinator,

Implementation Specialist, Lab Tech

.

EDUCATION & CERTIFICATIONS

MBA / Technology Management; University of Phoenix (2010)

BS in Healthcare Administration; University of Phoenix (2008)

Undergraduate – Edison College (2005)

A+ Certification (2003) & Network + Certification (2003)

Occupational Safety Certification; Georgia Tech – OSHA Training Institute (General Industry and Construction) – (2000)

Medical Laboratory Technology; U.S. Navy – Academy of Health Sciences (1988)

3

Combat Medic Training (Field Medical Service School) – (1986)

Hospital Corpsman School; U.S. Navy – Great Lakes (1985)

OTHER QUALIFICATIONS

U.S. Navy – Lead Hospital Corpsman – Post Surgical Ward; Corpsman – Primary Care & Emergency

Room. Licensed (EVO)Ambulance Driver – EMT Certification.

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