Customer Service Quality
Resume:
Rachel Morris
Wausau, Wisconsin
54401
Education
North Central Technical College
Customer Service, Microsoft (Excel, Office, Access, Power Point), Business Proofreading &
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Editing, Keyboarding 2, 10-Key, Oral/Interpersonal Communication, Written Communication,
and Telecommunication Skills
Work Experience
Rocky Rococo, 4/18-Present
Morning Cashier- Take care of all morning preparation in front of house before store opens,
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help with food preparation in the back, clean, cashier, answer customer questions and
complaints, up sale products, know and offer promotions, know the menu and different choices
to help customers get the best deal possible
The Barbershop, 2/09-12/09
Receptionist-Scheduling appointments, update clients appointments and wait time, answering
customer questions, selling retail, cashiering and ensuring stylist receive their tips, cleaned
S.N.E., 4/08-7/08
Assembler- Operate production machinery, work in a fast efficient pace, responsible for quality
control, clean and maintain work area, performed repetitive tasks, maintained safe work
environment
Aqua Finance, 9/07-11/07
Collections- Contact debtors by phone, maintain customer accounts, resolve customer
complaints and issues, used negotiating skills to collect and maintain payments
Skills
Optimistic, great smile, leaves home problems at home, great customer service skills, good
written and verbal skills, can follow and remember written and verbal instructions, get along
with everyone, pay attention to detail, hard working, reliable, problem solver, flexible,
determined
Contact this candidate