Customer Service Manager

Maria Farina

**** *********** **.

Cocoa, FL ****2

Phone: 321-***-****

Email: abhiq2@r.postjobfree.com

Objective:

I am seeking gainful, long-term employment with advancement opportunities.

Education:

Bachelor in Science in Accounting, Expected Graduation date January 2014,

Everest University, Tampa, FL

Associate in Science in Accounting, July 2010, Everest University, Tampa,

FL.

Computer/Office Skills:

Microsoft Office Suite: Word, Outlook, Excel, PowerPoint, and Internet

Explorer.

Work Experience:

January 2011 to April 2011, Liberty Tax Services, Palm Bay, FL

Tax Preparer

. Prepare taxes, Greeted and provide excellent customer service to our

clients, operate multi-line phone system, tax software, and printer.

June 2008 to Present, Everest University, Tampa, FL

Home Manager/Student

. Manage household finances, and maintain college courses.

December 2007 to June 2008; August 2006 to January, Cumberland Farms,

Cocoa, FL

Customer Service Associate

. Greeted and provided assistance to customers, processed and balanced

monetary transactions; maintained appropriate levels of inventory.

October 2007 to December 2007, Mango Bottling, Cocoa, FL

Printer

. Set up and operated equipment, assembled boxes, and packed merchandise

for pick up.

February 2006 to July 2006, Kelly Services, Merritt FL.

Receptionist

. Operated multi-line phone systems, routed calls appropriately,

processed and balanced monetary transactions, and assisted Nurse

taking vitals, and escorted patients to the rooms.

August 2005 to February 2006, Medical Business Services, Cocoa, FL

Correspondence

. Placed phone calls to patients and insurance companies for

collections efforts, filed and coded insurance rejections, and

operated standard office equipment.

December 2004 to June 2005, Hydro Aluminum, Rockledge, FL

Fabricator

. Set up and operated fabricating equipment, and measured and cut

metal products for shipment.

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