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Customer Service Sales

Location:
Boise, ID, 83713
Posted:
May 13, 2011

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Resume:

Phillip Naugle

Boise, ID 208-***-****

abhipx@r.postjobfree.com

http://www.linkedin.com/in/phillipnaugle

Corporate Accountant

Highly skilled manager with a solid grounding in accounting operations,

processes, reporting and analytics. Proficient in management and

reconciliations of accounts payable, accounts receivables, inventory,

account management, and sub ledger. Quick learner able to provide

situational analysis and provide innovative solutions. Extensive

background in accounting with ability to control costs that impact the

bottom line.

. Budget Preparation

. Expense Control

. Reconciliations

. Audit

. Sarbanes Oxley (SOX) compliance

. Month end close

. Revenue Analysis

. Work independently

. Accuracy, timeliness and confidentiality

. Inventory and Asset management

Technical Skills

Proficient with MS Office (Microsoft Excel, Word, PowerPoint, Access,

Outlook) software

Professional Experience

Branch Manager, Norandex Building Materials, Boise, ID, 2007 - 2011

Managed and oversaw all branch accounting operations. Provided

leadership, instruction and supervision for staff of 4 to achieve of

financial goals while following proper procedure. Overall responsibility

for company assets and branch facilities. Set expectations and

demonstrated excellent customer service for all branch personnel.

. Developed yearly budget calculation of $1.7M - $2M using Microsoft

Excel

. Set pricing for product lines to generate acceptable overall margin of

at least 18% - 22%

. Planned and led monthly employee meetings and led weekly safety

huddles

. Monthly Profit and Loss (P&L) analysis to look at business trends and

develop action plans

. Awarded "Service Recognition" at National Meeting in November 2008

. Compiled monthly revenue analysis

. Oversaw branch month end close process ensuring all reports were

completed

Area Sales Leader, Norandex Building Materials - Boise, ID, 2006 - 2007

Maintained nearly 200 accounts by consistently making 30 - 35 sales calls

per week. Organized customer contacts by zones in a sales territory,

called on customers regularly to discuss needs. Completed Territory

Management Cards (TMC) to record detailed information for sales calls to

each customer. Submitted sales reports to management with timeliness.

Engaged in analytical review of customer accounts to see where improvement

could be made.

. Grew sales in territory by 60% in first year, grew customer base by

50%

. Worked independently and with team members to meet customer needs

. Built long term relationships with customers

. Effective communication and presentation of company products and

services

. Implemented marketing strategies to build business

. Completed building plan takeoffs and material quotes for customers for

large and small projects

Phillip Naugle (Page 2)

Boise, ID 208-***-****

abhipx@r.postjobfree.com

http://www.linkedin.com/in/phillipnaugle

Branch Operations Manager, Norandex Building Materials - Boise, ID, 1999 -

2006

Assumed responsibility for the operational activities of the branch and

all branch personnel. Maintained inventory of $400K by conducting monthly

cycle counts and yearly inventory. Used strong organizational skills to

keep operations running properly.

. Achieved material "days on hand" (DOH) goal of 45 days with proper

inventory planning

. Ordered and received branch inventory with accuracy to maintain

adequate stock levels

. Maintained confidentiality while managing accounts receivable keeping

(DOS) at company goal of 35 days or below

. Reconciliations of branch petty cash funds and completed month end

close

. Invoiced all customers to meet quoted standard and job specific

pricing

. Provided excellent customer service and inside sales support

. Received commendation for organization of branch files and records

. Completed daily deposits

. Assisted corporate audit department in branch audits

. Awarded "REACH Award" for customer service excellence for Western

Region in March 2003

Entry-Level Positions, Norandex Building Materials - Salt Lake City, UT,

1993 to 1996

. Customer Service Rep./ Inside Sales

. Warehouse Leader

. CDL Driver

. Warehouse/ Driver

Accounting Education

Bachelors of Science in Business - Accounting, University of Phoenix -

2006

Additional Education

General Studies, Architecture and Construction Management, Ricks College -

Rexburg, ID - 1989



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