Customer Service Data Entry

Monica Gutierrez

*** *. ***** *** **. Chula Vista, CA 91911 - abhip6@r.postjobfree.com

Objective Seeking a rewarding position providing my accounting skills and

knowledge while grasping new skills working for a well known

establishment and ensuring the company's success.

Skills

. A/P, A/R knowledge and experience

. Billing: Medical and Legal

. Quickbooks/Oracle/Lotus/Opera

. Accurate Data Entry: 50-55 wpm

. 10-key by touch

. Office equipment: Fax, copier, phones, scanning machine

. Great Customer Service, money handling

. Microsoft Office: Word, Excel, Power Point, Outlook

. Bilingual: English/Spanish

.

Education

Dec 2009-June 2011 California College of San Diego San

Diego, CA

Associates Degree/Business Management and Accounting

. Payroll, Accounting Payables/Receivables, Income Tax,

Business Management, Cost Analysis, Financial Reporting,

Real Estate Investing, and Databases.

Work Experience

Feb 2011-Present Manchester Grand Hyatt San Diego, CA

A/R Billing Coordinator

. Process daily audits, billing for all convention/banquet

services, process daily bill reviews, month end

reconciliations for all AR accounts, charge backs and

refund/adjustments.

Dec 2009-Present California College of San Diego San Diego, CA

Federal Work Study Student

. Assisted the Registrar department with files, updating

information, processing role cards and monthly preparation

for new students and monthly starts.

Jan 2007-Aug 2007 RKS Transport/Worldtrans Inc. Las

Vegas, NV

Operations/Customer Service

. Handled all domestic shipments, prepared paperwork for

cargo shipping through airlines, packaged pallets, quality

control, and inventory of products, forklift operations,

and TSA Certified.

Jan 2005-Oct 2005 Southcone Inc., dba Reef San Diego,

CA

Data Entry Specialist/Assistant to A/P Supervisor

. Entered new invoices to general ledgers, processed payment

runs, logged and entered expense reports and manual checks,

verified wire transfers through online bank accounts,

maintained commission reports and payments to sales reps,

processed team rider payments, entered purchase orders,

debit memos, credit memos, RA's, maintained money

management.

References Available upon request

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