Administrative Assistant Medical

Cheryl Alcantara Aguilar

***** *********** ******, **********, ** 92596

Home: 951-***-**** or 951-***-****

abhinc@r.postjobfree.com

Mid-Level Administrative Assistant

Profile

An Administrative support professional offering versatile office

management skills and proficiency in Microsoft Office programs. Strong

planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to juggle multiple

priorities and meet tight deadlines without compromising quality.

Knowledge of hospital billing and collection procedures and methods.

Education

University of Phoenix, 2008-2010, Chula

A Vista, CA

Business Administration Degree

San Jacinto, 2007, Menifee, CA

General Education Classes

Point Loma Nazarene College, 1990-1995, Point Loma, CA

Was accepted to the Bachelors of Science in Nursing program and attended

from 1990-1995.

Southwestern Community College, 1989-1996, Chula Vista, CA

General Education classes, summer classes.

Key Skills

Office Office Management Spreadsheets/Reports Front-Desk Reception

Skills: Event Management

Records Calendaring Executive Support

Management Hospital Billing

Database

Administration

Computer MS Word MS Outlook MS Publisher

Skills: MS Excel MS Access FileMaker Pro

MS PowerPoint MS Project Windows

Experience

Clinical rotations at Green Scripps, Sharp Hospital, Mary Birch and Mesa

Vista Hospital and UCSD Medical Center Nursing Student 1991-1995

Worked a various hospitals and performed nursing duties in different case

studies. Performed

Patient Care and did vitals on patients.

AIRHS Claims Auditor 1989-1990

Handled multifaceted clerical tasks (e.g., data entry, filing, records

management and billing) as the assistant to the manager of the business

office. Maintained database and ensured the delivery of premium service

to patients and insurance companies. Quickly became a trusted assistant

known for "can-do" attitude, flexibility and high-quality work.

Highlights:

Communicated effectively with multiple departments to discuss financial

aspects of the medical claims. Established strong relationships to gain

support and effectively achieve results.

Met monthly quotas in medical billing, knowledge of ICD 9 coding and

HCFA forms.

Entrusted to manage office in the supervisor's absence. Provided timely,

courteous and knowledgeable response to information requests; screened

and transferred calls while preparing the medical

Worked with team members.

Earned excellent marks on performance reviews, with citations for

excellence in areas including work volume, accuracy and quality; ability

to learn and master new concepts; positive work ethic; and commitment by

providing unsurpassed service.

ENGLISH TEACHER, OKINAWA, JAPAN Teacher

1990

Taught English to my student from the main land, Japan. Did

American things with her such as barbecuing and ate American

F

All PRO MORTGAGE

Receptionist 1989-1989

Worked at front desk and used skills for multi-tasking such as

filing, copying and sending

Mail. Received incoming phone calls and processed loan

applications for mortgage

Financing. Handled all mail and correspondence and saw

customers. Worked with

Machines such as the fax machine and copy ma

KELLY TEMPORARY Intake Coordinator, Hospital Biller

1989-1990

Worked at Grossmont Hospital as a Hospital Biller, at Smith

Hanna as Front Desk, Intake

Coordinator, Alvarado Hospital as an Intake Coordinator and

Orthopedic and Scoliosis

Medical Group as a Hospital Biller.

. Handled patients medical bills and processed claims to

insurance companies such as Medi-Cal,

Champus and private, medical insurance,and HMO's

. Made outgoing calls to patients and insurances for personal

information about the patient.

. Sent correspondence to patients and insurance companies and

made hospital bills.

. Spoke to patients and insurance companies.

UCSD MEDICAL CENTER

Administrative Assistant 1989

Performed skills, such as 10-key for calculating fees for

patients, and processing Medi-Cal Claims

Worked with "mother and baby accounts" with $17 million in

claims. Processed bills

for Medi-Cal

ARMAC/Accounts Receivable Management and Consultants

File

Clerk and Bill Collector 1989

Worked as a file clerk and alphabetized files and sent

correspondence to patients and insurance

Companies. Made phone calls to patients and insurance

companies using collections methods

used to collect payments on outstanding acco

Mac Donald's and Stop N Go

Cashier and Food Handler 1986-1987

Took customers' orders and handled cash.

ADDITIONAL EXPERIENCE

. Volunteered at my son's elementary school, Tiffany Elementary and on

his basketball team the Cobra's in 1991.

. Volunteered at the American Red Cross and answered phone calls and

made outgoing phone calls about

Classes in 1996.

. Volunteered at Volunteer San Diego doing yard work in 2009.

. Volunteered at my son's and daughter's pre-school, Head start as a

teacher in 1996.

REWARDS, ACHIEVEMENTS

. I had a 3.67 GPA in Nursing and was on the Dean's List.

. I received four nursing scholarships, 2 from Sharp Hospital, 1 from

Kaiser Permanente, and 1 from Mary

Frank Fund.

REWARDS & ACIEVEMENTS CONTINUED

. I won first place in the Science Fair in the 8th grade.

. I won first place in the Literature Fair in the 8th grade.

. I also won best dressed in the 8th grade.

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