Customer Service Office
Resume:
** ****** ***** * Fairport, NY ***** * 585-***-**** * abhiim@r.postjobfree.com
Objective
Detail-oriented and highly analytical candidate with valuable experience in
all areas of legal and administrative support. skilled researcher with a
wide range of technical skills. Proactively contributes to improving
working environment. Highly developed organizational skills; accustomed to
maintaining high productivity level with heavy workloads. Exemplary verbal
and written communicator projects a professional image when communicating
with clients.
Skills Summary
Excellent Interpersonal Skills Computer Savvy Internet Research
Excellent Office Etiquette Customer Service Telephone Reception
Report Preparation Scheduling Strong Organizational Skills
Written Correspondence Account Receivables
General Office Skills
Professional Experience
o Knowledge of general office methods and procedures, and office
equipment operation. clerical duties including answering
telephone calls, checking and answering mails, meeting and
welcoming visitors and helped in other clerical duties as
needed.
o Research, review and approve new and current customers for
credit accounts.
o Knowledge of general database systems and software applications.
o Knowledge with MS Word, Excel, and PowerPoint.
o Ability to operate a variety of computer systems, word
processing and related equipment to create, maintain and process
files and records.
o Ability to understand and carry out oral and written directions.
o Ability to communicate effectively both orally and in writing.
o Ability to draft correspondence and legal documents.
o Conducted routine fact investigations and legal research.
o Received and processed payments via check and credit card.
o Reviewed documentation for accuracy.
o Provided administrative support for the attorneys and other
staff.
o Scheduled appointments and meetings; organized travel
itineraries.
o Designed and organized proposals.
o Over saw the printing and distribution of mailers, brochures,
training manuals, reports and fliers.
o Ordered and maintained office supply inventory; created and
tracked all purchase orders.
o Managed office alone.
o Addressed a complexity of issues requiring immediate attention
and resolved.
Employment History
Reports Clerk/Receptionist, Garger Associates 2007 - 2010
Collections Paralegal, Gullace & Weld 2005 - 2006
Chris Pratt, Internship 2004
Collections Assistant, Harris Beach 2003 - 2004
Education
Paralegal Studies Bryant and Stratton, Rochester, NY,
Completion date May 2005
G.P.A. 3.42 Attendance 100%
NYS Notary Public since 05/23/2005
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