Customer Service Quality
Resume:
Frederick W. Jackson
P.O. Box ***
Hazlehurst, MS 39083
CAREER SUMMARY:
Versatile CNC Production background featuring recent experience with an
industry leader, utilizing progressive manufacturing and business practices
for increasing productivity, quality and customer service. Proven
abilities responding to the challenges of a fast-paced, deadline-driven
environment, with priorities on self-directed accountability, teamwork,
adaptability and a strong work ethic. Computer skills complement a
willingness to learn/master new challenges
SKILLS and EXPERIENCES:
Skilled in operating several types of CNC Machines and routine Maintenance
Procedures
Accustomed to High Volumes having aggressive Daily Production Goals
Performed fast Set-ups/Changeovers to meet Product Mix variables
Read Blueprints and adhered to detailed Operating Methods Sheets and
Material Requirements
Accomplished at Quality Self-Inspection and Troubleshooting
Utilized Lean Manufacturing principles, participated in Kaizen Events and
complied with ISO standards
Documented detailed Production, Inventory and Quality Data and Information
Applied Housekeeping/Safety 5S's and flexibly adjusted to Operating Changes
and Overtime Needs
EMPLOYMENT EXPERIENCE:
2004-2008: MILWAUKEE ELECTRIC TOOL CORPORATION-Jackson, Mississippi
$600 million manufacturer of power hand tools and accessories for
professional and consumer users
CNC Operator
Member of a high performing, quality-focused Steel Machining Cell producing
2.5 million pieces per year by blanking out bar stock into over 50
different shafts and spindles for a variety of power tool products.
Experienced in a variety of close tolerance processes to .0003 using
vertical and horizontal turning centers, lathes, milling and hobbing units.
. Performed calibrations and quality self-inspections involving gages,
calipers, micrometers and automated tools, including the Optical
Comparator, Digital Z-Mic and Profilometer.
. Served in set-up role on several different machines.
. Extended tooling life through abilities to apply needed offsets to
wearing conditions.
. Completed written and hands-on testing in earning Pay for Knowledge
certification.
. Contributed to team continuous improvement initiatives and peer
training/mentoring efforts.
. Member of Kaizen resolving safety issue due to inadequate
lubrication/coolant collection.
1999-2004: KUHLMAN ELECTRIC COMPANY - Crystal Springs, Mississippi
Producers of electrical substation transformers
QUALITY CONTROL:
Tested units to the ANSI standards
Pre-1999: CNC Machinist for a producer of oil rig components
EDUCATION:
1978-1983: BS-Jackson State University in Mass Communication
2009-2010: AA-Hinds Community College in Computer Programming
Technology
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