Administrative Assistant Customer Service

NOREEN J. MARABLE

P.O. Box ***** Phone: 804-***-****

Richmond, Virginia 23224 Email:

abhifb@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

* Proven skills in the area of Executive Assistant.

* Experienced in working with all levels of management.

* Strong organizational, problem solving and communication skills.

* Dependable, reliable, self-starter.

* Microsoft Word for Windows, Excel, PowerPoint; many other software and

hardware programs.

* Type approximately 65 words per minute.

EDUCATION

J. Sargeant Reynolds Community College, Richmond, Virginia

05/04 - 07/04

- Medical Terminology I

William Moore Associates Inc.,

School of Word Processing, Stamford, Connecticut

1982 - 1983

- Secretarial and Word Processing Courses

Springer Memorial High School, Bridgetown, Barbados

1969 - 1975

PROFESSIONAL EXPERIENCE

. ACH ELECTRONIC PAYMENT PROCESSOR 11/10 - 05/11

Capital One, Glen Allen, Virginia

Temporary position through Apple One Employment Services - Received,

validated, monitored and documented the processing of incoming and

outgoing electronic data files using the PEP+ACH processing system and

mainframe programs; customer service; other duties as assigned.

. IMPLEMENTATION ASSISTANT 08//10 -

10/10

Mondial Assistance, Richmond, Virginia

Temporary position through Adecco - Audited Participation Agreement

Requests and other documents using various software programs and routed

said documents to appropriate departments.

. EXECUTIVE SECRETARY 04/10 - 06/10

VCU Medical Center, Richmond, Virginia

Temporary position through Office Team - Worked for Director of Nursing;

scheduled and maintained calendar appointments; recorded and typed

meeting minutes, maintained employee records; other duties as assigned.

. ADMINISTRATIVE ASSISTANT 08/09 - 04/10

Office of the Attorney General, Richmond, VA

Temporary position through Office Team - Assisted in Antitrust & Consumer

Litigation Section where I entered consumer complaints into database;

file management; previously assisted in the Civil Litigation Division

Trial/Workers' Compensation Unit.

. LEGAL SECRETARY/ADMINISTRATIVE ASSISTANT 08/07- 06/09

Wachovia Securities, Richmond, VA

Temporary position through Manpower - Assisted in the Dispute Resolution

Department with the responsibility of file management; scanned client

documents; provided client information to attorneys as requested;

prepared files to be sent off-site; ordered files from off-site.

. EXECUTIVE SECRETARY 03/07 - 08/07

Bostwick Laboratories, Glen Allen, Virginia

Temporary position through Office Team - Assisted the Assistant Vice

president of Sales and Marketing in the preparation of expense reports,

daily and monthly reports; scheduled conference calls; travel

arrangements; other duties as assigned.

. MORTGAGE ELECTRONIC RECORDING ASSISTANT 05/06 - 01/07

SunTrust Mortgage, Richmond, VA

Temporary position through Dunhill Staffing - Reviewed Mortgage Security

Instruments for accuracy of information; entered recorded information

into company's Electronic Registration System.

. ADMINISTRATIVE ASSISTANT 02/06 - 04/06

Media General Broadcast Division, Richmond, VA

Temporary position through Dunhill Staffing - Assisted three Vice

Presidents with the scheduling and maintenance of their calendars,

arranged teleconferences; travel arrangements.

. ADMINISTRATIVE ASSISTANT 11/05 - 01/06

Overnite Transportation, Richmond, Virginia

Temporary position through Venturi Staffing - Worked in the Human

Resources Department where I assisted in the searching and printing of

reports from PeopleSoft; monitored returned mail and entered into Excel

spreadsheet for follow-up.

. ADMINISTRATIVE ASSISTANT/LEGAL SECRETARY 09/04 - 10/05

BrownGreer PLC, Richmond, Virginia

Entered attorneys' billing hours; printed, faxed and mailed

correspondence to clients; scanned documents; created and edited

documents; prepared expense reports; searched and verified Claimant

information via various databases; assisted with switchboard.

. EXECUTIVE SECRETARY 02/04 - 08/04

Central State Hospital, Petersburg, VA

Temporary position through Adecco - monitored and entered employees'

Leave Time into Kronos; entered psychologists' Group Activity Sheets into

the HP3000 system; scheduled applicants for interviews; recorded and

prepared minutes for Pharmacy and Therapeutics Committee meetings.

. LEGAL SECRETARY 12/99 - 12/02

Crews & Hancock, P.L.C., Richmond, Virginia

Typed and edited physician self-studies and correspondence; entered

attorneys' billable hours in Timekeeper software; assisted with

collections; requested checks from Accounts Payables and performed

disbursement of checks, entered data on Collect-Max-Win system; filed;

assisted with switchboard.

. ADMINISTRATIVE ASSISTANT 08/94 - 11/98

Baker Equipment Engineering Company, Richmond, Virginia

Assisted the General Manager of Operations and the Manager of Product

Services; developed and refined forms, procedures, and program materials;

prepared Parts and Service Bulletins for publication and distribution;

loaded and edited customer equipment database; maintained and updated

equipment registration files; prepared equipment and automotive recall

letters and maintained customer response files; maintained a schedule of

training classes and coordinated registration and off-site meetings;

sorted and distributed incoming mail; travel arrangements; assisted with

switchboard.

. EXECUTIVE SECRETARY/ADMINISTRATIVE ASSISTANT 09/91 -

07/94

Temporary positions through various staffing agencies allowed me to work

for corporations such as Parker, Pollard & Brown; Wheat, First

Securities, Inc.; CSX Corporation; James River Corporation.

. ADMINISTRATIVE SECRETARY

Travelers Insurance Company, Richmond, Virginia

07/90 - 08/91

Managed office occasionally; recorded minutes for Medical Advisory Board

meetings; typed correspondence; maintained files and database systems;

prepared and mailed monthly newsletters; assisted other staff in solving

software problems.

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