Manager Service

Ling Chiang

832-***-****

abhiey@r.postjobfree.com

Summary

Motivated, hard-working, analytical professional seeking opportunities

where expertise in business development, administrative affairs, and

logistics can be utilized toward continued occupational growth and

personal advancement.

Education

University of St. Thomas

2005-2007

. Master of Business Administration

. Related course works:

o Macroeconomic & International Finance

o Managerial Accounting

o Behavioral & Investment Theory

o Financial Institutions & Market

o Financial Management & Statistics

Experience

Air-Sea International Logistics, Incorporated

2007-Present

. Organizing various kinds of logistics related information and

regular follow up with the shipping companies.

. Handling problem resolution with customers, service providers and

Logistics Centers.

. Involved in preparing presentations and proposals for various

clients.

. Ensuring quality and timely completion in the engagements as per

the firm's standards.

. Preparing and filling Shipper's Export Declaration (SED) to the

Automated Export System(AES) for US Shipments.

. Supervise and administer the overall proper functioning of the

department.

. Preparing and Handling various contracts and various kinds of

Letter of Credit.

. Gather, review, analyze and evaluate business systems and client

needs.

. Regular follow up with our clients through email and perform

advanced daily tracks and trace customers.

. Coordinating multiple schedules for a variety of service providers

in the daily effort to complete order demand.

. Responding to customer and management inquires regarding service

schedules, inventory & shipment status.

. Communicating with service providers with daily order registration,

delivery confirmations, POD, and other issues as required.

. Maintaining daily reports to ensure orders and schedules are

completed.

. Overseeing the Systems Development work and computerized all the

major activities of the company.

. Establishing and maintaining strong communications with customers.

Coco's Caf

2005-2006

. Assistant Store Manager, in charge of closing and completing

register activities daily.

. Revived dwindling advertising promotion strategies.

. Addressed and resolved customer issues and concerns.

. Developed efficient and streamlined ways to select and train

prospective employees.

Skills

. Proficient in Chinese in Business Writing and Conversations.

. Extensive Knowledge in Microsoft Window and Office Suite.

o Keyboarding: 50 WPM

. Strong intrapersonal communication skills.

Contact this candidate