Customer Service Specialist

Kenyata Patterson

**** *** **, **********, **. **108 318-***-**** ************@****.***

Your Name

Address, phone, fax, email

Head Photo Specialist

Experience 2003-present Walgreens, Shreveport, LA.

Train and mange new employees in policies and photo procedures.

Handle cash, checks, credit and debit card transactions.

Balance cash drawers at the end of my night shifts.

Maintain proper inventory levels in photo lab.

Create displays to increase cash flow.

Provide excellent customer service, problem solving and multi-tasking

skills.

Do resets and revisions, out-of-date report for food department

Grill Cook

2002-03 McDonalds, Shreveport, LA.

Preparing various sandwiches

Cooking various meats

General cleaning

Multi-tasking skills

Personnel Service Specialist

2000-01 United States Army, Heidelberg, Germany

Typing memos using Microsoft Word

Filing paperwork

Transporting confidential files to corporate

Answering the phones

Preparing soldier’s retirement packets

Excellent organization and multi-tasking skills

Bossier Community College, Bossier City, LA.

Education 2002-03

Blue Cliff College, Shreveport, LA.

2006-07

Diploma, Nationally and State Certified Massage license

Southern University at Shreveport, Shreveport, LA.

Associate Degree in Business Management

Associate Degree in Accounting

Graduation May 2011

References are available on request.

References

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