Customer Service Supervisor

Alfred G Young

**** *********** ****

Raleigh, North Carolina 27604

Contact Phone: 229-***-****

Work Phone: 229-***-****

Email Address: abhi9q@r.postjobfree.com

EXPERIENCE

**/**** ** *****nt ; 40 hours per Week; Material Handler; WG-6907-05; last promoted

Not Specified; temporary employee; not on a temporary promotion; Marine Corps

Logistics Base, 814 Radford Blvd; Barry Cason, 229-***-**** ; may contact

supervisor.

As a Material Handler in the Weapons Warehouse, my duties consist of verifying

DD250’s, DD1149’s and DD1348’s. I am a self-starter who works independently

utilizing ISO certified work instructions to accomplish a wide range of warehousing

activities, to include, but not limited to receiving, storing, selecting and shipping general

and specialized bulk and bin materials and equipment. I transport gear from the holding

area to the receipts area using various forklifts. Safely load and unload materials from

trucks, utilizing MHE material handling equipment such as forklifts up to 6,000 lbs

capacity. Prepare shipping and inventory documents with required data for manual or

automated inventory systems. Process and independently complete shipping and

receiving documents to insure correctness of quantities, proper identification of materials

received, and labeling Load and unload shipments from trucks, rail cars, and other

material conveyances using forklifts, manual and mechanized pallet jacks, side loaders,

stacker cranes, and automated guided vehicles in mechanized warehouses. Stack, move,

and arrange items on pallets and take in consideration the height, weight, and special

handling requirements. Use pallet measuring gauges and automated devices to insure that

proper height, weight, and other load and storage requirements are met and ensure that

damage in storage or in transit is prevented. I also safely operate a 6000 lb. forklift. In

addition to operating a forklift I also complete the daily vehicle safety checklist for safety

purposes prior to use. Additionally, I have been accident and spill free while operating

MHE within the warehouse and routinely practice good safety habits and perform good

housekeeping within my area of responsibility. I am skilled in using hammers,

screwdrivers, wrenches, band cutters, banding tools, tack hammers, box cutters, pry bars,

sledge hammers, stencil machines, and other various hand tools to assemble and

disassemble containers such as tri-wall reinforced fiberboard boxes and sheathed crates. I

report tampered or broken seals on containers or damaged or deteriorating incoming

shipments to supervisor. I use computers, bar code wands and scanners to input

nomenclature and description of changes. Enter and retrieve data via a computer into or

from an automated warehouse record system. I process material received without

documentation by obtaining and inputting required information into automated system. I

prepare accurate, complete, and up-to-date records of actions taken to assure

documentation is properly signed and coordinated in a timely manner. Maintain integrity

and accuracy of data base information through accurate input and efficient operation of

automated equipment I have the ability to independently complete documents indicating

stock description, quantity, unit of issue, and labeling requirements for incoming and

outgoing stock. I use my knowledge of item identification, codes, warehouse procedures,

and storage areas.

Additionally, quickly educated myself on the proper handling, security measures, and

care in storage of over 40,000 pieces of Controlled Cryptographic Items (CCI) located in

the Communications Security vault within Fleet Support Division. My duties there

consist of receiving the CCI material by reconciling the contents of the shipment against

the SF-153 and noting all damages, shortages and separating the material by accountable

legend code. I also place all incoming CCI items on the receipts tracker so they can be

inspected and eventually placed on the Item Locator File (ILF). After inspection, I also

place all receipts on location and ensure all supporting documentation is filed and

forwarded to the item managers for induction into the Supply system. We process

approximately 1200 receipts per year. I also pull all outgoing Material Release Orders

verifying the quantity, serial numbers on all shipments. Additionally, I update the

packing slips on location along with the pallet boards to reflect the current quantity. This

improves the care in storage of items maintained as well as inventory accuracy.

Furthermore, I assist the primary custodians with the inventory of items by quantity and

serial number. I also conduct location consolidations and re-warehousing of material to

maximize warehouse space. I assist the primary custodians with the destruction of all

COMSEC material in accordance with EKMS 1B and EKMS 5A.

10/2008 to 02/2009; 40 hours per Week; Line Technician; $8 per Hour; last promoted Not

Specified; permanent employee; not on a temporary promotion; Landmark Aviation, 3905

Newton Road, Albany GA 31701; Ardie Trice, 229-***-**** ; may contact supervisor.

I was responsible for aircraft fueling. I handled and loaded luggage on and off the

aircraft. I was responsible for marshaling the aircraft. I conducted airline security.Duites

responsibilities are sell gas, oil and other merchandise and services to customers.

Communicates with aircraft regarding airport advisories. Answers general questions

regarding airport operations, fueling, and other services provided by SMA.

09/2006 to Present ; 30 hours per Week; Package Handler ; $10 per Hour; last promoted

Not Specified; permanent employee; not on a temporary promotion; United Parcels

Service, 3900 Newton Road Albany GA 31701; Mike Riggins, 229-***-**** ; may

contact supervisor.

I worked in physically challenging and fast paced position that involved continual lifting

lowering and sliding of packages weighing 25 to 35 lbs. I am able to abtain high security

clearances. Mark and label containers, container tags, or products, using marking tools.

Measure, weigh, and count products and materials.

Examine and inspect containers, materials, and products in order to ensure that packing

specifications are met.

Record product, packaging, and order information on specified forms and records.

Remove completed or defective products or materials, placing them on moving

equipment such as conveyors or in specified areas such as loading docks.

Seal containers or materials, using glues, fasteners, nails, and hand tools.

Load materials and products into package processing equipment.

Assemble, line, and pad cartons, crates, and containers, using hand tools.

Clean containers, materials, supplies, or work areas, using cleaning solutions and hand

tools.

Transport packages to customers' vehicles.

Place or pour products or materials into containers, using hand tools and equipment, or

fill containers from spouts or chutes.

Obtain, move, and sort products, materials, containers, and orders, using hand tools.

05/2006 to 02/2008; 40 hours per Week; Warehouse and Delivery; $6 per Hour; last

promoted Not Specified; permanent employee; not on a temporary promotion; Farmers

Furniture, 2518 Dawson Rd. Albany, Ga.; M. Lane, 229-***-****; may contact

supervisor.

I have the ability and knowledge to function as a warehouse and delivery specialist utilize

multiple software applications and data systems to perform daily duties. I procure parts

and provide services requested by the supervisor. I deliver and setup merchandise for

customers to their satisfaction. I write orders. I provide customer service and explain

equipment operation to customers. I maintain daily weekly inventory of merchandise in

store and identify all missing items to the store manager. I perform monthly audits. I

maintain safety practices when loading and unloading merchandise from vehicle. I am

able to walk bend stand for long period of time, and carrying items weighing 50 pounds

and with assistance lift and carry 75 pounds.

11/2004 to 05/2006; 40 hours per Week; Forklift Operator; $10 per Hour; last promoted

Not Specified; permanent employee; not on a temporary promotion; XLC Personnel

Services, PG, 512 Liberty Expw, Albany, GA 31705; Guy Watson, 229-***-**** ; may

contact supervisor.

I have knowledge of mechanized supply program interrelation of automated information

systems. I supplied various lines with product throughout plant. I shrink, wrapped,

arranged and organized product in accordance to data form inventory report. I reconciled

contract purchase orders with plant supervisor. I practiced safe forklift driving and

attended daily safety meetings. I maintained safety precaution when moving equipment in

and out of congested productive product teams areas. I safely transported hazardous

material to designated holding areas in close quarters and confined areas around

warehouse using a gasoline diesel powered forklift from 4,000 pounds to 25,000 pounds

capacity. I performed duties as safety coordinator. I established and maintained effective

interpersonal relationship with team member’s peers, and senior management within the

plant. I used digital dexterity to input data with a keyboard daily. I completed daily audits

and inventory of plant merchandise that had priority on the immediate report.

02/2004 to 11/2004; 40 hours per Week; Sales Associate; $8 per Hour; last promoted Not

Specified; permanent employee; not on a temporary promotion; Walmart, 2825 Ledo Rd.

Albany, GA 31721; Andrew Williams, 229-***-**** ; may contact supervisor.

I performed customer service in the garden center by assisting customers in locating

merchandise on the sales floor. I executed a variety of messages and announcements from

main office and completed the stocking process with the aid of designated pricing and

power equipment. I confronted customers daily, implemented store policies by greeting

and thanking every customer by name. I interacted with vendors and co workers. I

verified that the proper product was rotated by using a handheld SMART terminal device

designated for pricing. I used the computer to enter data received daily. I verified price

differences and accounted for missing items between the register and sales floor. I

assisted customers with locating merchandise on the sales floor and took special order

requests. In accordance with company guidelines, I processed returns, organized

merchandise and assigned prices during the stocking process with the use of a forklift

without normal supervision. I maintained the forklift in safe and serviceable condition. I

performed and conducted disposal storage of all types of waste and hazardous material to

appropriate area. I practiced keeping the work area neat and clean always.

EDUCATION

Adlai E Stevenson High School, Bronx, NY; 1983 High School Diploma

BMCC, New York NewYork; No Degree in None, 1985; 3.0 out of 3 Point GPA; 185

Semester Hours

PROFESSIONAL TRAINING

**None Specified

PROFESSIONAL LICENSES/CERTIFICATES

I have a forklift liscense up to 6000 lbs.Also liscense to drive Government scooter.

Operates material handling equipment capable of lifting loads weighing up to 6,000

pounds with lifting heights up to 16- foot reach.

PROFESSIONAL RATINGS, AWARDS, AND RECOGNITIONS

RECEIVE 8HRS AWARD LEAVE GIVEN BY THE GENERAL.

OTHER INFORMATION

U.S. MILITARY SERVICE INFORMATION

**None Specified

ADDITIONAL DATA SHEET

Alfred G Young

1. Appointment Eligibility:

None

2. Citizenship: Yes

3. Appt Preference:

Part Time

Temporary (positions lasting less than 1 year)

Term (positions lasting 1 year or more, but less than 4 years)

Shift Work

Not interested/available in any of the above types of positions - only want permanent

full time

4. Willing to Travel: 3-5 Days

5. Vet Preference: No Veterans Preference

6. Low Salary Accept: $30,000

7. Qualified Typist: Yes

8. Birth Date: **None Specified

9. Geo Preference: NC, Raleigh; GA, Albany; GA, Athens

RACE/ETHNIC STATUS: Black or African American (Blk)

SEX: Male

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