Customer Service Assistant
Resume:
Rebecca Aleman
***** ****** ****** ( El Paso, TX 79936 915-***-****/915-***-**** (
abhi9i@r.postjobfree.com
Education
Park University - El Paso, TX
Accounting
El Paso Community College - El Paso, TX
Education
University of Texas at El Paso - El Paso, TX
Education
Experience
Professional Experience
Government Employees Credit Union, 2011-2011
. Teller
o Customer Service: greeted customers, assisting customers, cross
selling bank options.
o Cash Handling: Received checks, cash and coins from customers.
Entered money into different customer's accounts, or returned
cash to them.
Professional Experience
Your Image Boutique, 2004-2011
Office Assistant, Certified Mastectomy Fitter.
o Customer service: sending reminders, answering phones, greeting
customers, assisting customers.
o Accounts receivable: End of the week receipts.
o Filing: Customer records, invoices, paperwork.
o Promotions: Set up displays, fairs.
o Contacting insurance company for verification of insurance and
what will be covered for patient.
o Office upkeep: Keeping office clean, exam rooms, dressing rooms
and bathrooms.
o Inventory control: keep total of items on hand and reordering
when needed. Handle special orders items at customer requests.
o Sales: Selling customer prosthesis, clothing, bras, swimwear,
wigs, etc.
o Office management: When alone, I take over all office functions
of the company
Professional Experience
Center for Law & Border Studies at University of Texas at El Paso, 2003-
2004
Undergraduate Student Assistant.
o Alumni relations: update, create and amend alumni information on
office website.
o Filing: Filed records, reports, documents, invoices and budget
reports.
o Typing: Typed letters to students, information packets and
filled in reports
o Customer Service: answered phones, greeting people coming into
office.
o Errands: Ran errands over the university delivering documents or
picking up.
Professional Experience
Applebees, 2004
Hostess: greeted customers, escorted them to their seats, made sure
experience was satisfactory.
Volunteer
St. Joseph Catholic Church, 2008.
o Teachers assistant for confirmation classes.
Susan G. Kohmen Race for the Cure, 2004-present
Skills
Bilingual
Type 30 wpm
Computer knowledgeable, word & excel
Internet knowledgeable
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