EDWA R D M . CAS E
** ********** ***** ****: 716-***-****
Getzville, New York 14068 email: ******@*****.***
PR O F ESS I O N A L SU M M A R Y
Senior I nformation Technology Operations Consultant w ith broad experience in Global
Data Center Strategy and Operations, Operational Sustainability, Standards Development,
F loor Management, Cost Management, Consolidation and Migration Strategies. Possess
significant global technology experience.
F unctional Experience:
Data Center Infrastructure Management, Mission Critical Facilit ies Management,
P rogram/Project Management, Change Management, Capacity Management, Asset
M anagement, Product Evaluation
I nformation Technology and Data Center Operations Expertise:
• Global Data Center Asset Management & Process Standardization
• Key Performance Indicators and Dashboards
• Data Center M igration and Consolidations
• Data Center Financial Analysis
• Sustainability and Energy Savings, LEED and Energy Star
• Computational Fluid Dynamics Concepts
P RO F ESS I ONA L E XP E R I E N C E
HONG KONG A ND SHANGHAI BANK ING CORPORATION ( HSBC), B uffalo, New York 1982 - 2011
Head Group Data Center I nfrastructure Management (2010 - 2011)
Oversaw entire corporate data center infrastructure. Provided strategic direction, guidance,
oversight and collaborated on projects to implement new data centers or resolve issues at
existing sites.
• Developed and implemented Global Data Center Reporting Dashboard for 20 of the
Bank’s largest data centers incorporating views into utilization, capacity planning and
forecasting.
• Standardized and implemented a global standard to baseline data center maintenance
p rotocols designed to ensure that maintenance was being consistently performed on the
l argest data centers.
• Collaborated with a global team to w r ite and implement Global I nformation
T echnology Data Center Standards to ensure that implementations within the data
centers were consistent around the world with respect to configurations, data center
equipment utilization, installations and configurations.
Senior Consultant; Global Data Center Services (2004 - 2010)
Collaborated with internal and 3 party consultants in defining Global Data Center Strategy.
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Consulted with Data Center Critical Infrastructure managers to execute best practices to
i mprove efficiency in their local data centers. Developed capacity forecasts to ensure that
facilities supported the increasing requirements for space, power and cooling. Provided
s trategic direction on world-wide data center investments.
• Implemented Aperture Vista Data Center Management to a standard global
configuration supporting IT assets in 500,000 sq ft of computer room raised f loor
i mplemented in 11 countries.
• Formulated an interdisciplinary Data Center Sustainability Team t hat measured,
managed and t racked energy utilization in the 8 largest data centers resulting in
sustainable efficiency improvements of 4-8%.
• Assisted in formulation of Global Disaster Recovery and Out of Region Disaster
Recovery policies.
• Established Global Consolidation and M igration Standards methodology and
p ractices u tilized by the various Global IT Operations organizations to consistently plan
and execute data center migrations.
• Developed and implemented Data Center Site Selection criteria to review key
aspects of a data center location placement evaluating location, resource availabili ty,
natural and manmade hazards and r isks.
• Developed data center design standards for site layout, space programming, design,
construction, mechanical and electrical plant, fi re protection, physical security, and
commissioning.
Edward M. Case Page 2
PR O F ESS I O N A L EX P E R I E N C E (CO N T I N U E D)
V P, Senior Architect HSBC.Com, Jersey City, NJ (2000 - 2004)
Managed a budget of over $100 million and a team of 3rd party contractors to define, create and
organize the infrastructure build out of hsbc.com, HSBC’s global web presence located in the
N Y Metropolitan area.
• Project was developed from scratch and implemented new technologies to support
web sites for personal, commercial and institutional customers as well as investors and
analyst communities.
• Researched, evaluated, and recommended new technologies t hat would set HSBC
apart from its competitors in the commercial markets space.
• HSBC has been globally recognized for the use of these technologies in many global
Banking Journals.
VP, Technical Specialist, I nformation Technology Services (1998 - 2000)
Responsible for IT Budget process and management of budget to within approved amounts.
• Championed the implementation of HSBC USA’s web presence . Researched and
i nt roduced new technology to HSBC including Web Servers, Firewalls, and desktop
I nternet Connections.
• Implemented Lotus Notes email throughout HSBC USA and collaborated with global
teams in the United K ingdom and Hong Kong on a common schema and standard for
i mplementation.
T echnical Specialist 3, Network Engineering (1990 - 1997)
Championed implementation of many new innovative technologies never before used at the
bank resulting in overall project cost savings and reduction in complexity. Lead
i mplementation and integration of technology acquired through acquisition.
Senior Technical Specialist, Network Engineering (1988 - 1989)
Implemented new technologies for Local Area Networks, communications gateways and
t rading f loor systems. Resident expert in Novell Netware and continued evaluation of new
technologies
I nformation Services Manager 3, Network Systems (1986 - 1988)
Team Leader, Electronic Banking Support (1982 - 1986)
ED U CA T I O N
STATE UN IVERSITY OF NEW YORK AT BROCKPORT
B achelors Degree - Computer Science & Business Administration
PR O F ESS I O N A L AF F I L I A T I O N S
Uptime I nstitute A FCOM
Participated in their global seminars 2007-2010 Participated in US and NYC
seminars