Christopher M. Lucente abhi62@r.postjobfree.com

Home: 724-***-**** - Mobile: 724-***-****

**** ***** ***** ** ********* PA 15401

Summary

Sales Professional with 7.5 years of pharmaceutical sales experience,

combined with 4 years of face-to-face sales and management. Proven leader

with the means to motivate, coach and delegate, all while providing

outstanding customer service. Self-starter with ability to become

autonomous or participate in a team environment. Quick learner and can

easily adapt to a fast-paced environment where multi-tasking is a must and

apply knowledge to real world situations.

Professional Experience

Forest Laboratories, Inc. Mid Atlantic and northeast areas November 2003 -

Present

Territory Representative, Specialty Representative, Professional Territory

Representative

. Successfully maintained 3 territories in the top 25% of the company

. Took current territory from 360 to currently 159 out of 504 in only 6

Months

. Successful launch of Namenda, Combunox, Campral, Bystolic, Savella

. Won Launch Contests for Namenda, Campral, and Savella

. Worked successful with several P&T members to get products on formularies

both Commercially and Institutionally

. Experience calling on several specialists: Psychiatrists, Neurologists,

Cardiologists, Addiction Specialists, Rheumatologists, Pain Specialists.

. Experience in Depression, Anxiety, Alzheimer's Disease, Pain Management,

Alcohol Addiction, Hypertension, and Fibromyalgia

. Experience in managing changing managed care markets

. Call on Pharmacy and Supplier Managers to improve product stocking

. Enrolled in future leaders program, receive training to prepare me for a

management position.

. 3 years Field Sales Trainer, Ride with and coach new or under performing

representatives, to teach and improve their skills.

. Current rank of 7 in the nation for SV with all plans either a step edit

or tier 3 co pay

. 9 time rep of the quarter

. 4 time regional rep of the quarter

Enterprise Rent-A-Car, Pennsauken, NJ May 1999

- November 2003

Assistant Manager, Branch Manager

Provided exemplary customer service, employee development, inside and

outside sales and marketing, maximizing revenues and profits, general

accounting, and Fleet management. Developed and maintained relationships

with referral sources.

. Garnered several awards for revenue and profit performance at each branch

I managed by motivating my staff with contests and rewards to achieve the

desired results.

. Reached car sales MVP status by generating car sale leads from car rental

customers.

. Exceeded goals for Fleet growth in a satellite office which, under my

leadership, developed into its own independent location.

. Proudly provided a high level of customer service validated by frequent

letters to my superiors from customers who appreciated my professional

and accommodating demeanor.

. Streamlined and consolidated the Fleet rental extension process by

reducing the frequency of necessary contact to Fleet adjusters, which

catered to their overall satisfaction with the process.

. Held Record as Branch Manager with 6 straight months of highest income

per car in Philadelphia group of 88 branches

Computer Skills

Microsoft MS Word MS Excel MS PowerPoint MS Outlook Internet

Windows Explorer

Education

B.S., Chemistry 1999, Saint Vincent College, Latrobe, PA

Diploma 1995, Laurel Highlands High School, Uniontown, PA

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