Customer Service Supervisor
Resume:
Nestor Rodriguez
Amsterdam, NY 12010
Nestorro
abhi3u@r.postjobfree.com
Summary
Professional and hard working people person, get along well with others
excellent computer skills physically able to perform strenuous activities
Skills & Abilities
Shift Supervisor
5 Assigned daily tasks, oversaw employees breaks and ensured work was being
completed to company standards
6 Responsible for opening the store and making sure it was clean and presentable
7 Balanced all tills and made bank deposits
8 Prepping all food and vegetables, cooked bagels
9 Cashier and Inventory responsibilities–Counted all inventory, ordered and
replenished supplies
Housekeeping/Maintenance
10 Daily cleaning of doctors offices (garbage, vacuum, mopped, dust and cleaned
surfaces)
11 Buffing and waxing floors using an industrial buffer
12 Set up tables and chairs for special events
13 Cleaned bathrooms and restocked toiletries
14 Replaced fluorescent light bulbs and cleaned light fixtures
Customer Service
15 Contacted investors who owned shares of mutual funds to solicit their vote
16 Maintained a high degree of professionalism at all times in the call center and on
the phone
17 Explained proposals to investors in a friendly and helpful manner
18 Adept at serving both adults and children and ensuring they have a pleasant
experience
19 Handled all questions/complaints and provided timely and effective answers
Employment History
Homecare Provider, Amsterdam, NY
10/2009 Present
Telemarketer, National Publishers, Gloversville, NY
08/2009 10/2009
Housekeeping/Maintenance, Amsterdam Memorial Hospital, Amsterdam, NY
02/2008 – 07/2009
Ride Operator (Seasonal), The Great Escape, Lake George, NY
04/2005 – 10/2005
Bakery Department, Price Chopper, Amsterdam, NY
09/2004 – 03/2005
Shift Supervisor, Bruger’s Bagels, Amsterdam, NY
1999 2001
Education
General Education Equivalency, New York State Department of Education, Albany, NY
04/2011
Health and Safety Training, Bruger’s Bagels, Albany, NY
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