MATT POLSON, MBA
***** ***** **** ********* *** ~ Portland, OR 97236
(503) 764 - 9507 abhi3t@r.postjobfree.com
Business and E-Commerce Manager
Tier One MBA graduate with extensive experience in the internet/ecommerce
industry in entrepreneurial and large corporate environments. Dedicated
and hardworking, strives for excellence: maintained 3.86 GPA during MBA
studies while working full-time. Demonstrated history of success in
managing teams developing successful websites for B2B, B2C and C2C use;
strong technical skills, knowledge of architecture, analytics and coding.
Areas of expertise include:
( Team Building/Mentoring ( Website Strategy ( Process
Improvements
( Relationship Building ( Metrics/Analysis ( Product
Development
( Vendor/Partner Management ( Re-Branding (
Promotions/Special Events
EDUCATION
ARIZONA STATE UNIVERSITY, W.P. CAREY SCHOOL OF BUSINESS, Tempe, AZ
Master of Business Administration, 2009 (GPA 3.86/4.0)
SAN JOSE STATE UNIVERSITY, San Jose, CA
Bachelor of Arts in Anthropology, 2004 (GPA 3.58/4.0)
PROFESSIONAL EXPERIENCE
ACTIVE STATE NUTRITION, LLC, Portland, OR 2010 - Present
Business Consultant
. Provide strategic leadership across multiple internal departments,
including sales and marketing, supply chain, fulfillment, customer
service, and E-Commerce.
. Manage external resources to ensure timely supply and release of
products.
. Incorporate long-term, multi-year product sales forecasts; adjust
forecasts based on current metrics; oversee website metrics to ensure
continued increase in traffic.
. Develop short and long-term, strategic plans and schedules for new
product lines to integrate and consolidate niche market strengths.
. Create digital and print advertising/marketing campaigns targeting
specified niche markets.
Select Accomplishments:
. Developed and implemented multiple online and print advertising campaigns
resulting in a 400% increase in web traffic over a 30 day period.
. Instituted policies, procedures, and guidelines for customer service and
order fulfillment departments which reduced the amount of per customer
solution time and a reduction in per order fulfillment time by over 50%.
VEGAS.COM, Las Vegas, NV 2006 - Present
Presentation Layer Developer, 2006 - 2008 and 2008 - Present
Contractor, 2008
. Manage front end performance of websites ensuring great customer
experience through bi-monthly content builds.
. Lead development of multi-billion dollar ticketing websites; implemented
UI to bare backend Java code; created alternate pages for transaction
flow A/B testing.
. Partner with project management group to review and refine upcoming
project component offerings; satisfactorily resolve potential problems
concerning release schedules and resource conflicts.
MATT POLSON, MBA
Page Two
PROFESSIONAL EXPERIENCE
(Continued)
VEGAS.COM, Las Vegas, NV (continued)
Select Accomplishments:
. Bettered organic site traffic in excess of 11% to 2.35 Million
visitors/month with corresponding revenue increase of $2 Million monthly
by incorporating Search Engine Optimization (SEO) techniques.
. Increased conversion of multiple items per transaction through
incorporation of A/B testing procedures.
. Augmented conversion rate by 17% through development of multiple-item
online shopping cart.
WILLIAMS-SONOMA INC., San Francisco, CA 2003 - 2008
Contractor, 2003 - 2004 and 2007 - 2008
Programmer Analyst II, 2004 - 2006
. Member of multinational Agile and virtual teams implementing new website
architecture; hand coded HTML and CSS; developed direct-to-consumer
functionality decreasing maintenance time and increasing productivity.
. Ensured smooth performance of Williams-sonomainc.com, Williams-sonama.ca,
and potterybarnkids.com.
. Developed clean website front-end for Williams-sonoma.com, wshome.com,
potterybarn.com, pbteen.com.
. Collaborated with various departments and foreign contractors ensuring
business and technical requirement delivery for international website
coding and deployment.
Select Accomplishments:
. Coded front-end of website whose revenue increased over 300% to over
$1.03 Billion from 2003 - 2008.
TRIAND INC, Austin, TX 2006
Marketing Website Manager/Developer
. Developed and managed customer facing content designed to generate new
sales as well as retain current users; developed consumer product to
facilitate communication within specified market.
. Provided management and leadership for analysis, architecture of website;
developed brand marketing strategy; identified and assessed viability of
new web-based revenue streams; strategized and determined project
deliverables; presented results to Executive staff.
. Created and implemented Standard Operating Procedures and best practices,
continuous improvement processes and optimization strategies;
administered Forum and Wiki.
Select Accomplishments:
. Increased revenue: analyzed sales data, conceived new product offerings,
forecasted sales metrics and proposed and implemented bundled products
strategy to senior management.
. Conceived and implemented department best practices for handling of
marketing website request, development and release process.
LETSPOKER.COM, Austin, TX 2006
Web Content Manager (Contract)
. Utilized technology to implement marketing differentiation, performance
improvements and excellent online experience.
. Collaborated with design and engineering teams: led development of high-
performance interactive user interfaces for emerging brand.
. Promoted user associations through online social media websites.
Select Accomplishments:
. Recognized 1 in 3 pull-through (3,500 new users from pool of 11,000
potential users) from innovative email marketing campaign.
MATT POLSON, MBA
Page Three
PROFESSIONAL EXPERIENCE
(Continued)
BANDWAVE INTERNET, San Martin, CA 2002 - 2004
Web Manager
. Co-founder providing strategic leadership for marketing strategy and
overall responsibility for customer-facing portion of website.
. Developed and implemented best practices; developed efficiencies in
processes and procedures.
Select Accomplishments:
. Generated year-over-year revenue increases of 30%.
TRADENABLE, Redwood Shores, CA 1999 - 2001
Web Content Manager
. Liaised and collaborated with technical and marketing departments and
joint venture partners coordinating business and technical requirements
for international website coding and deployment.
. Team leader for globalization of transaction settlement service;
recruited, trained and mentored staff of UI and UX engineers.
Select Accomplishments:
. Increased B2B revenue 100% through re-branding from C2C transaction
settlement service to a B2B, B2C and C2C settlement service.
TECHNICAL SKILLS
XHTML ? CSS ? SEO ? Content Management Systems (CMS) ? Dreamweaver ? Web
2.0 ? Photoshop CS ? n-Tier Development ? VNC ? Agile ? SCRUM (Iterative) ?
Software Development Life Cycle (SDLC) ? MS Office Suite? HP Quality
Center Bug Tracking ? CVS ? SVN ? MySQL