Customer Service Sales

Canikka Armstrong

**** ******* **** ******, ***. G ( MONTGOMERY, AL 36116

********@*****.*** ( 850-***-****

Candidate Profile

A highly motivated professional with a verifiable record of education and

experience. Highly creative, recognized as a results-oriented and solution-

focused individual. Areas of strength include:

MAS 90 Training Cash Management Financial Collections

Proficiency in Excel Organizational Skills Strong Attention to

Proficiency in Access Computer Literacy Detail

Research Abilities

Career Experience

FINANCE REPRESENTATIVE 2008-2011

E. R. Solutions

Montgomery, AL

. Provide outstanding customer service to client's customers while

demonstrating a gracious and helpful attitude

. Investigate and aid customers with the reversal of misapplied or

incidental payments

. Help customers with setting up future payments on accounts

. Analyze customer billing invoices and help them understand charges

. Dealt with escalated calls regarding both future payments and billing

disputes

. Advised customers of their eligibility regarding the purchase of new

equipment

. Assisted in sales process by helping customers choose devices

according to their wants and needs

Cashier 2007-2008

PetSmart

Montgomery, AL

. Assist customers with processing payments

. Experience helping customers locate various products throughout the

store

. Kept aisles stocked with inventory for future purchases

. Experience involving weekly sales goals

Education

Accounting May

2011

Bachelor of Science

Auburn University at Montgomery

Montgomery, AL

Organizations

Alabama Society of Certified Public Accountants

2011

Member

Accounting & Finance Club 2010-

2011

Member

Contact this candidate