Customer Service Administrative Assistant

MARY E. WINCHESTER

** ***** **** ****, ********, NY 14450 . 585-***-****

.abhhus@r.postjobfree.com

Professional Profile

Enthusiastic and conscientious Office Professional with extensive

experience in a variety of office environments and proven ability to

work well with others in fast-paced working conditions. Extensive

expertise in the financial and real estate industry. Excellent

interpersonal skills with ability to develop easy rapport with others

while building trust. Versatile and resourceful team player who is

willing to do whatever is necessary to complete goals and meet

deadlines. Polished professional, yet warm and accommodating.

Recognized "go-to" person for a broad range of issues and concerns.

Works with accountability and integrity.

Expertise Includes:

. Administrative . Organizational .Strong .Thoroughness

Skills Skills Follow-Through

.Leadership & .Flexibility .Customer Service .Effective

Motivation Coordinator

.Administrative .Management .Self-starter .Multitask

Support Abilities

.Sales Techniques .Interpersonal .Conscientious .Outstanding

Communications Troubleshooting

Skills

Proficient in the use of Word, Excel, Outlook, Power Point, Publisher, 70

wpm typing, general ledger software, transcription, meeting minutes,

architectural drafting, develop and maintain database programs, analyze and

interpret financial statements, tax returns, balance sheets and budgets,

general office machines, multi-line phone.

Career Progression

Administrative Assistant/Mortgage Processor . Superior Technical

Resources . Rochester, NY

Bank Officer/Mortgage Loan Originator . First Interstate Bank .

Custer, SD . 13 years

Mortgage Processor . First Western Bank . Spearfish, SD . 2 years

Closer/Processor . First Interstate Bank . Gillette, WY . 2 years

Escrow Officer . Black Hills Land Title, Inc. . Deadwood, SD &

Spearfish, SD . 3 years

Office Manager . Century 21 Associated Realty . 4 years

Drafter/Assistant to the Director of Physical Plants . Central Comm.

College . Hastings, NE . 5 years

Drafter/Office Assistant . Cut-Rite Millwork . Hastings, NE . 2 years

Architectural Drafter . freelance board drafting . 30 years

Education

Architectural Drafting, A.A.S. Degree . Graduated with Honors .

Central Comm. College, Hastings, NE

Secretarial Science, Certificate . Central Community College,

Hastings,NE

Music Performance Major, 1 year . Hastings College, Hastings, NE

XINNIX Edge - Advanced Loan Officer Training/Sales Techniques, Rapid

City, SD

Consumer Lending Principles, Ag Lending Principles, Commercial Lending

Principles, Residential Real Estate Principles . North Dakota/South

Dakota Bankers Association

Identifying Fraud . MGIC, Rapid City, SD & Rochester, NY

Analyzing Tax Returns for Self-Employed Individuals . MGIC, Custer, SD

& Rochester, NY

MARY E. WINCHESTER

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Affiliations

BOARD OF DIRECTOR . Custer County Housing Authority . Custer, SD

TREASURER/SECRETARY . Zonta of the Southern Black Hills . Awarded

Zontian of the Year,

Custer, SD

BOARD MEMBER . Coalition on Aging . Custer, SD

AFFILIATE MEMBER . So. Black Hills Board of Realtors . Affiliate of

the Year award, Custer, SD

VICE PRESIDENT/SECRETARY/TREASURER . Boot Hill Townhouse Association

#3 . set up

new association Accounting System and revised Covenants and By-

laws, Custer, SD

DIRECTOR/MUSICIAN . French Creek Folk Band . Organized concerts,

dances and fund raisers,

Custer, SD

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