D iane Miller
Ruskin Fl *****
Reliable, honest, quick learning hard worker who enjoys working with people. Able
to work in a team environment or alone.
Logical thinker with strong computer knowledge and fast, accurate data entry
skills.
Experience
03-11/Present Citibank, Tampa Fl
CSR-FT
Receive and solve inbound calls from banking clients
regarding their banking needs.
10-10/01/11 Medco Health Solutions, Tampa Fl
Supervisor: Jerilyn Toliver
CSR-PT
Received and resolved inbound calls from members
regarding medication benefits and processed refill orders.
05-05/12-09 WCI Communities, Sun City Center Fl
Supervisor: Rick Dillard
Data Ent ry Clerk
Received inbound calls regarding homeowner warranty
issues.
Entered and filed marketing/homebuilding data into
P ivotal system.
Entered data and maintained logs using Excel.
Entered and distributed emails to appropriate personnel
v ia Outlook.
09-04/04-05 Mercantile Bank, Apollo Beach Fl
Supervisor: Jennifer Derosa
Bank Teller
Processed customers banking t ransactions, including
c redit card t ransactions.
04-03/08-04 Pharmerica, Tampa Fl
Supervisor: David Bariteau
Clerical Asst ll
Received incoming mail and routed to correct personnel.
Entered data and maintained logs in Excel.
Assisted accounts receivable in various duties.