Nadine Gale
307-***-**** ~ abhhpl@r.postjobfree.com
Business Development Services
"Taking small business to the next level"
Professional Business Development consulting, solutions, problem solving
and planning with 12+ years corporate enterprise strategic planning
experience. Paralegal with strong administrative and organizational support
track record.
. Budget development & Cash-flow management
. Mergers & Acquisitions (M&A) & Business Valuation
. Marketing, Image & brand consulting
. Succession planning, Staffing, interviewing and hiring
. Bankruptcy management, Litigation avoidance
. Contracts & Documents, Policies & Procedures
. Customer Service, Sales & Business ethics training
. Risk portfolio, Mitigation planning, Risk data management
. Enterprise Risk Management (ERM) / Governance Risk Compliance/Control
(GRC) framework - Audit, Technology Risk Management (TRM), Sarbanes
Oxley (SOX), Project Management Office (PMO), Information Security
(Infosec), Anti Money Laundering (AML)
. Risk Taxonomy (Risk Mapping) & Asset Recovery
. Microsoft Office, Outlook, Word, Excel, Powerpoint, Access, Lotus
Notes, GRC Manager database, Quick Books
Career Experience
Owner, 3G, LLC DBA Quick Printing 2010 to
Present
Purchased small printing business and updated facility to increase
production and sales
. Manage all day to day operations
. Broker and quote prices for all commercial print clients
. Consult clients on preparing marketing plans and use of marketing
materials
Director of the Board, Child Advocacy Services of the Big Horns (CASBH)
2006 to Present
Leadership position of governing board (8-12 members) for local non-profit
service agency. Prepare agenda and lead monthly board meetings, organize
and facilitate annual Board Retreat and Training session (all day event).
. Assist with planning and review of approximately $200K annual budget
. Assisted with planning and organizing 2 annual fundraising events each
raising $16K+
. Creating and implementing strategic plan for agency
. Chairperson for Strategic and Executive committee
. Lead board and staff through resignation and hiring of 2 executive
directors
Mgr, Corp Compliance & Enterprise Risk Management, Western Union 2006 to
2010
Designed and implemented Corporate Compliance and Enterprise Risk
Management Programs for newly spun Western Union Corporation.
. Worked with 10-13 Executives to organize Risk Committees among their
direct reports
. Coordinated up to 13 risk committees to conduct enterprise-wide risk
assessments, administered database containing over 300 risk items
. Led project team (5) in creating a systematic tool for tracking,
reporting and analyzing ERM Data; incl architecture of tool, tool
development, User Acceptance testing and user training.
. Compared/contrasted 4 leading Enterprise Risk Management programs to
create framework for ERM Program at Western Union, including common
definitions, rating scales, and reporting analytics
. Established Effective Corporate Compliance Program in compliance with
US Federal Sentencing Guidelines
. Prepared ERM Reports to Executive Committee and Board of Directors
upon request
Nadine Gale (Page 2)
. Interact with various government departments that provide funding to
the agency
. Created presentations and spoke at 4+ public speaking events to raise
awareness
. Assisted in day to day operations while the executive director
position was vacant
. Attend 4+ trainings on effective board management and non-profit
development
. Recruit and train 6 new board members
Manager Western Union Corporate Compliance, First Data Corp 2005 to
2006
Maintain catalog of laws and regulations affecting Western Union
businesses. Coordinate assessment and compliance with regulations, identify
mitigation gaps.
. Work with business managers to implement projects to meet gaps in
regulatory compliance
. Document and report all regulatory compliance initiatives
. Work with members of the General Counsel's Office to implement a
knowledge management system within the department
. Assisted the Corporate Secretary's office with setting up Corporate
Governance Program prior to spin off of Western Union.
Western Union Litigation Manager, First Data Corp 2001 to
2005
Managed all litigation matters brought against Western Union including
class action lawsuits, district and federal lawsuits and small claims
matters.
. Reviewed and assessed claims, investigated and gathered necessary
documents to file a response with the court (between 60-100 cases
received annually)
. Hired outside counsel when necessary and managed all aspects of
litigation process including discovery, settlement negations, and
trial or mediation if necessary
. Oversaw and coordinated 4 class action settlements totaling over $20M
and ensured business operated in compliance with court orders
. Investigated and responded to over 250 escalated complaints and
threatened lawsuits from attorneys, law enforcement, Attorney's
General, and other state and federal agencies and consumer protection
groups and was responsible for managing and maintaining positive
relationships with regulators and agencies
. Directly managed staff of 3 FTEs
. Worked with business to minimize risk of future litigation and acted
as a liaison between business units and the General Counsel's Office
Paralegal - Risk Management and Asset Recovery, First Data Corp
1997 to 2001
Assessed collection matters to be sent to outside counsel to initiate
lawsuit. Conducted skip tracing and asset investigations.
. Team reduced losses from $1.2M annually to $350K annually
. Managed all aspects of litigation process including discovery,
settlement negations, and trial or mediation if necessary
. Worked with credit team to implement credit procedures to reduce
number of bad accounts
Education
Bachelor of Arts, Communication - Colorado State University
Paralegal Certification - Denver Paralegal Institute