Data Entry Administrative Assistant

Charlene Patricia Hendrickson

**** ***** ****** **. ******, TX 752**-***-*** 5522 ********@*****.***

Seeking a position where I can utilize my people skills in a challenging and

rewarding career. I am a team player who works well with others and well under

pressure. I am always willing to help where needed, while being customer focused.

Work Experience

#1 Tax Man, Inc, Admin. /Book Keeping, Dallas, TX, October 2008 April 2009

Administration assistant, multi phone line

Data entry for business accounts using Quick Books

Preparing clients for tax consultations

Preparing taxes

Distribution of tax returns

Bullock Chapel CME Church, Church Secretary, Dallas TX, July 2004 Current

Administrative Assistant/Human Resource for the pastor and the church

Pay roll

Accounts receivable /Accounts payable Quicken

Coordinating calendars, schedules, and appointments

Setting up procedures and training materials/technical resources

Managing 5 employees, conflict management,

Operating computers, calculators, copy machines and phone systems and

Membership Plus

Tax Preparation, 941 Taxes

Metro One 411 Operator, 2004 January – April 2004 Dallas, TX,

411 Operator for cell phones (AT&T, All Tell, Nextel, T Mobile and Sprint)

Answering more than 500 calls daily

Assisting customers with complaints, giving credit for incorrect numbers

Locating phone numbers local and nationwide, locating street addresses and door

to door directions, weather, future events (sports, concerts and movie listings.

Data entry for setting customer voice activated telephone numbers for cell phones

Making reservations for hotel and restaurants

AFFES – Special Order Assistant, Dallas, TX December 1999 – March 2001

Assisting customer locating and special ordering merchandise overseas

Communicating with buyers overseas for availability of merchandise

Contacting customers for merchandise arrival and pickup location

Customer multi lined telephone system

Filing merchandise purchase orders

Data entry

National Society f Black Engineers, Undergraduate Asst. August 1996 –Aug. 1999

Assist stimulating and developing student’s interest in engineering

Marketing to increase the members of NSBE both graduate and undergraduates

To endeavor in the advancement of the ethnic minority engineering in the

professional industry by posing college undergraduates resumes to engineering

firms

Assisting students with availability of internships, co ops, and full time

opportunities Prepared disc of available scholarships and tutoring for academic and

leadership development of members

Data entry for the annual NSBE Convention

Burns International Security, Inc. Officer

MITRE, Xerox Corporation, Mobile Corporation, Alexander and River House

Properties

Supervisor for more than 20 employees

Interviewing potential employees and in house promotions

Scheduling shifts and organizing office work tasks

Answering multi lined phones/routing calls

Distributing badges, screen clientele entering and exiting premises

Securing premises to deter possible damage and damage to properties

Securing packages entering and exiting premises

Greeting and assisting visitors

Data entry

Education

Washington Lee High School – Arlington, VA. 1988

Jackson Hewitt Tax 2008

Skills MS Office Word,Excel, Power point, Quicken, Quick Books, Outlook,

Currently pursuing Bachelors Business Administration Human Resource

Management

Contact this candidate