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Customer Service Sales

Location:
Kalispell, MT, 59901
Posted:
May 19, 2011

Contact this candidate

Resume:

Sherry Shriver ** Ridgewood Dr., Kalispell, MT

**901

Work: 406-***-**** ext 2226

Home: 406-***-****

Cell: 406-***-****

*****@*********.***

I will be relocating to the Mesa, AZ area in the near future. My

relocation will be expedited as I locate immediate employment.

Objective:

I would enjoy working in a well-run environment, where I

could fit in and interact with other personnel. I have

extensive customer service experience, and I can multi-task

with the best of them. I learn quickly, and I am not afraid

of hard work.

_______________________________________________________

Experience:

05/12/08-present Rocky Mountain Heart & Lung

Kalispell, MT

A Department of Northwest Healthcare

_______________________________________________________

Medical Records Tech I

Typical Medical Records tasks - Collecting, sorting

paperwork from fax, mail, doctors/nurses, delivering to

doctors /nurses, other personnel. Receiving, sending faxes;

preparing requests for outside reports, sending reports,

etc, for outside office requests; scanning/indexing

paperwork into online patient charts; pulling paper charts

to be scanned; printing schedules, reports, etc, for

doctors, nurses, patients, etc.

Data entry, editing of online information to keep up with

current list information of frequently used referring

physician's offices and other facilities.

Patient contact - "customer service" - phone contact,

preparing reports for referring, or referred to doctors, or

other health care facilities, insurance companies, etc,

preparing invoices as necessary for same, both paper, and

online.

9/25/00-05/09/08 Kalispell Regional Medical Kalispell, MT

Center/Radiology

A Department of Northwest

Healthcare

PACS/File Clerk

Preparing films or CDs for patients, techs, doctors, or

other medical facilities, including mailing/FedEx-ing of

same.

Contacting patients, and outside facilities to request

information is a large part of my work.

Printing/faxing reports for follow-up care for patients.

Pulling/filing/maintaining film jackets (old films).

Digitizing older or outside films for comparison to current

patient exams.

Other typical office duties: answering phones, printing

reports, copying documents, faxing, ordering supplies,

preparing statements, etc.

I am very familiar with the PACS system, as I have used it

since it's introduction to the Hospital in 2001.

Ordering office/other supplies .

Doing all of these things at the same time is the major part

of my work.

2/5/00-9/25/2000 Brendan House Kalispell, MT

A Department of Northwest

Healthcare

Transporter

Transporting patients to/from Brendan House/Kalispell

Regional.

Driving patients to/from outside appointments (Dialysis, e

g).

Weekly inventory of storeroom, ordering supplies to

replenish storeroom, and for restocking nurses stations:

collecting laundry, driving motorized cart to/from Kalispell

Regional to deliver/collect soiled/clean laundry; picking

up/distributing pharmaceuticals to nurses stations;

generally helping elsewhere as required.

9/99-2/00 Workplace, Inc./LC Kalispell, MT

Staffing

Working as a "temp" at various businesses in Kalispell

Receptionist for 1 week at GMAC Mortgage

Collating pamphlets at American Printing (Defunct)

Collating pamphlets at National Flood Services

Various other minor positions as offered

Unemployed from 6/98-9/99

5/92-6/98 Wal-mart Grand Junction,

CO

Floor Sales Clerk; Cashier; UPC Clerk: Claims Clerk:

Receiving Clerk;

Floor sales in Pets/Lawn & Garden/Toys/Fabrics & Crafts

Stocking shelves, waiting on customers, ordering stock with

hand held computer (Telxon): feeding/watering/cleaning cages

for pets; unloading nursery stock/plants, driving fork-lift

for loading/unloading in Lawn & Garden; tracking sales,

checking pricing of stock in UPC Office; scanning, preparing

for return of defective merchandise in Claims Office;

scanning, counting, storing incoming merchandise in

Receiving; etc.

Also worked from 8/89-1/92 at Wal-Mart in Flagstaff, AZ:

various departments; using much the same skills at both

locations.

Renton High School Renton, WA

Graduated 6/68 with honors

Technical Trades Institute 2/93-8/93 Grand Junction,

CO

Architectural Drafting Incomplete due to re-marriage

I have much experience in office work - I was

receptionist/scheduler/all around office manager for my

first husband's Home Repair and Remodel business in

Colorado, as well as numerous other positions over the years

previous to 1989. I am punctual, responsible, careful, and

dependable. I work well with others, and can interact

favorably with most everyone. I am very good at

multi-tasking, and try to go over and above to complete any

tasks I may be required to perform. I work well with

numbers, as well, and consider myself to be excellent at

spelling. I am also a very quick study.

References Dr. Richard Friedman - Radiologist /Kalispell Regional

Medical Center: Home phone 406-***-****,Cell phone

406-***-****

Erik Dye - Customer Service Rep - TeleTech; self-employed

piano teacher/entertainer. Home phone 406-***-****, Cell

phone 406-***-****.

Paula Hamblin - Cashier - Super 1 (grocery store) previously

courier between Flathead Valley Orthopedic Clinic and

Kalispell Regional Medical Center. Home phone 406-***-****,

Cell phone 406-***-****.

Dr Gail Stockman - Pulmonologist / Rocky Mountain Heart &

Lung

Office 406-***-****

Chris Heitz - Patient Accounts Representative / Rocky

Mountain Heart & Lung Office 406-***-**** ext

2262 or POBox 4953, Whitefish,

Montana 59937 Cell 406-***-****



Contact this candidate