Customer Service Administrative Assistant

Cami Minster

*** ****** **** **

Merion Station, PA 19066

Phone: 610-***-****

E mail: abhhmg@r.postjobfree.com

Career Profile:

A highly dynamic, skilled and qualified administrative assistant with diverse knowledge of

handling administrative tasks. Seeking a position as Executive Administrative Assistant to

utilize my proficiency and knowledge in a renowned organization.

Professional Strengths:

•Possess seven years of professional experience as Executive Assistant

•Possess excellent organization and management skills

•Goal oriented and ability to handle multiple tasks

•Proven track record in customer service like managing front desk operations, processing

sales order and communicating reliable information to customers

•Ability to resolve complex departmental problems

•Proficient in basic operating systems like Microsoft Word Press, Excel, PowerPoint, Access,

Outlook, Vista, Windows XP and the Internet

•Posses excellent written and verbal communication skills

•Possess extensive administrative and customer service skills

•Ability to maintain good relationship with customers

Work Experience:

The Vanguard Group, Valley Forge, PA 02/2005

11/2009

Administrative Assistant, Institutional Investments

•Provided direct administrative support to two Principal Officers, and two Managers.

Coordinated and performed a range of staff, as well as operational support activities for

the department. Served as a liaison with other departments and operating units in the

resolution of day to day administrative and operational problems.

•Fielded heavy volume of telephone inquiries for department at all levels.

•Prepared and modified departmental master schedules and project plans. Scheduled and

coordinated meetings, interviews, appointments, events and other similar activities for

supervisors.

•Developed solutions to problems of work flow and most effective operational procedures.

Established, maintained, and updated files, databases, records, and other documents;

developed and maintained data, and performed routine analyses and calculations in the

processing of data for recurring internal reports.

•Coordinated work requirements to facilitate off site meetings and communications for

extensive and complicated client meetings, including coordinating travel as well as

lodging arrangements.

•Trained and lead student employees and lower graded staff, as and when required.

Safilo USA, Inc., Parsippany, New Jersey 12/2003 –

02/2005

Outside Independent Sales Representative

•Recruited to develop business opportunities and expand product lines at distributor level

within the states of Pennsylvania,New Jersey, and Delaware.

•Represented 5 seperate lines of high end optical wear, including but not limited to, Kate

Spade, Diesel, and Liz Claibourne.

•Planned and executed product presentations at major optical trade shows.

•Organized and prepared presentations for large scale product samplings with several chain

store accounts.

•Developed strong relationships with distributor merchandisers, marketing associates, and

end users.

•Provided sales support, conducted sales presentations and product samplings, and

negotiated pricing and product availability.

•Completed and forwarded weekly sales report each week.

•Consistently exceeded set sales quotas.

Eagle Opticians, Inc., Havertown, Pennsylvania 08/2001

12/2003

Office Manager/Store Manager

•Managed the optical store with average sales volume of $9000.00 per month.

•Hired, supervised and monitored two part time sales associates.

•Set up and ran the entire computer system and office systems.

•Monitored and processed all insurance claims for patrons.

•Responsible for all financial accounting to include patron billing, payroll, and office billing.

•Responded to all phone inquiries and resolved any office problems.

Education:

Boston University, Boston, MA

B.S. Sciences/Sociology

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