PROFESSIONAL SUMMARY

Over ** years of progressive technical experience in Information Technology

in Application Systems Design, Development, Programming, Testing,

Implementation and Maintenance.

PROFESSIONAL EXPERIENCE

Amdocs, Inc. (Consultant), St. Louis, MO 01/08 - 12/10

Sr. Programmer Analyst (SME)

Developed various projects and enhancements in "Service Order" and "Rate

Change Reconciliation" systems using COBOL II, CICS, DB2/SQL, IMS and JCL

Published the contents of a release including major features, bug fixes,

and enhancements for internal and external use.

Acted as Tier 2 level support for billing operations staff in the research

and timely resolution to production billing issues/incidents related to

"Service Order" and "Rate Change Reconciliation" systems.

Assigned Projects and Enhancements to Off-Shore Programmer/Analysts and

reviewed the System Review documents, Programs, test scripts and results

for "Service Order" and "Rate Change Reconciliation" systems.

Maintained and supported "Service Order" and "Rate Change Reconciliation"

systems using COBOL II, CICS, DB2, SQL, IMS and JCL

Performed Unit tests and QA tests for "Service Order" and "Rate Change

Reconciliation" systems using various test scripts.

Created various reports for the "Service Order" and "Rate Change

Reconciliation" systems using batch process.

Performed daily support and on-call support to the systems in a timely

manner using rotational Pager.

Mastercard Worldwide (Consultant), St. Louis, MO 01/07 - 12/07

Sr. Programmer Analyst (SME)

Developed Mastercard Billing Systems using COBOL II, CICS, DB2, SQL, JCL,

VSAM, FILEAID and ABENDAID.

Planned, documented and executed Disaster Recovery plans for the Billing

Systems of the company.

Identified the release and flow-through issues (major and minor) and

resolved in a timely manner.

Assigned Projects and Enhancements to Off-Shore Programmer/Analysts and

reviewed the System Review documents, Programs, test scripts and results

for Mastercard Billing Systems.

Maintained and supported Mastercard Billing Systems using COBOL II, CICS,

DB2, SQL, JCL, VSAM, FILEAID and ABENDAID.

Performed Unit tests and QA tests for Mastercard Billing Systems using

various test scripts.

Created various reports for the Mastercard Billing System using batch

process.

Performed daily support and on-call support to the system in a timely

manner using rotational Pager.

Arch Coal (Consultant), St. Louis, MO

01/06 - 12/06

Sr. Programmer Analyst (SME)

Developed Program specifications using Requirement Documents for the

"Mincom Ellipse" a Mining System of the company.

Analyzed, designed, developed, tested, implemented and maintained "Mincom

Ellipse" system for asset-intensive industries using Microfocus Cobol, SQL

and Unix Scripts in Unix environment.

Created various reports for the company using "Mincom Ellipse" system.

Performed daily support and on-call support to the system in a timely

manner.

Hussmann Corporation (Consultant), St. Louis, MO

01/05 - 12/05

Sr. Programmer Analyst (SME)

Developed program specifications using requirement documents for the "Bill

of Materials" System.

Analyzed, designed, developed, tested and implemented "Claims Accumulator"

and "Transaction Processing System Claims" for the climate control

department of the company using COBOL II, CICS, DB2, SQL, IMS (DB/DC) and

JCL.

Maintained and supported the accounting package Geac for general ledger,

fixed assets, accounts payable and accounts receivable.

Tested systems thoroughly to determine any errors and omissions,

documenting any suggestions for enhancements, changes, issues, defects

found in testing, and participating in planning and execution of

integration testing.

Prepared and reported month-end, quarterly and semi-annual data and

information to accounting.

Participated in Sarbanes-Oxley Auditing of accounting system.

Assisted with structured walkthroughs of requirements with business and

project team members.

Supported all pieces of business intelligence software and software

development life cycle in delivering reports to end-users and internal

business partners.

Managed the installation of reports and changes to the production

environment.

Performed daily support and on-call support to the branches and home office

in a timely manner.

Southwestern Bell (Consultant), St. louis, MO 12/03 - 10/04

Senior Programmer Analyst (SME)

Conducted feasibility study of the existing system to identify the

different options possible and recommended solutions to address the

business needs.

Tested the systems thoroughly to determine any errors and omissions,

documenting any suggestions for enhancements, changes, issues, defects

found in testing, and participating in planning and execution of

integration testing.

Designed and implemented the Enterprise Billing Format (EBF) system to

replace the old billing format system using COBOL II, IMS (DB/DC), DB2,

SQL, JCL, TSO/ISPF, NDM, CICS, Vantive, ESP Workload Manager and CHANGEMAN

in MVS platform. The new system is four times more efficient.

Performed end-user and staff trainings for the EBF system.

Converted the Southwest Legacy Alldata records into Input Interface records

which are used by BPI (Billing Project Initiative) to create standard

enterprise-wide billing product across all SBC entities using COBOL II, IMS

(DB/DC), DB2, SQL CICS, VSAM, TERADATA, TSO/ISPF, FILEAID, EXPEDITOR, NDM,

Vantive, ESP Workload Manager and JCL in MVS platform.

Maintained ICU (Input Interface Record Creation Unit) system by resolving

various defects and implementing them in a timely manner.

Created CASS report (a Statistical report) using SAS for customer billing

and submitted to the United States Postal Service (USPS) when a new data

file is applied from the vendor. This report helps the USPS to reduce the

cost involved in mailing various customer bills and other documents.

Edward Jones, St. Louis, MO 07/01 - 06/03

Senior Programmer Analyst

Managed project "Birthday Salutation", leading 10 programmers and 2 systems

analysts. The implementation of this project enabled the investment

branches to customize the salutations in birthday greetings they send to

their clients.

Prepared answers to the suggestion wires that come from the branches of

investment representatives throughout the United States, Canada and United

Kingdom.

Performed on-site and off-site support to the branches on a daily basis.

Resolved regular and hot-line abends immediately.

Performed end-user and staff trainings for the List Manager and Marketing

systems.

Designed, developed, tested, implemented and maintained marketing

information system, list manager system, regional leader newsletter and

direct mail systems using COBOL II, CICS, DB2, SQL, VSAM, TSO/ISPF,

FILEAID, EXPEDITOR and JCL in MVS platform.

Implemented System development Life Cycle (SDLC) methodology successfully

in the development of direct mail systems, a marketing tool to send

newsletters and prospectus to prospective clients.

Performed client interviews, collected their requirements and conducted

design sessions to create design solutions for the development of Direct

Mail Systems (a marketing tool for distributing newsletters and prospectus

to the prospective clients).

Performed daily support and on-call support to the branches on a timely

manner using beeper and cell phone.

Express Scripts (Consultant), St. Louis, MO 08/00 - 06/01

Senior Programmer Analyst

Converted the "Billing and Remittance" system to Client/Server using

MICROFOCUS COBOL, PL/SQL, UNIX Scripts and ORACLE/SQL in UNIX/RS6000 from

the old "Billing and Remittance" system developed in COBOL and C for Policy

Benefit Management (insurance) industry.

Analyzed, designed, developed, tested, implemented and maintained "Claims

Adjudication system" for the Canadian division of the company using

COBOLII, CICS, DB2, SQL and JCL.

Performed end-user and staff trainings for the "Billing and Remittance"

system.

Wrote stored procedure - standalone module that is called from another

module or a program in ORACLE.

IBP, Inc. (Consultant), Sioux city, IA

01/00 - 07/00

Senior Programmer Analyst

Designed, developed, tested and implemented order processing system for the

beef processing chain, a worldwide supply chain, to supply packaged beef

and pork to various retailers in the United States and Europe using COBOL

II, CICS, IMS(DB/DC), DB2, SQL, TSO/ISPF, FILEAID, EXPEDITOR and JCL in MVS

platform. There were over 50 Programmer/Analysts and 8 Database Analysts

(DBA) on the team.

Performed end-user and staff trainings for the order processing system.

Created DB2 tables for the claims order information with sales order number

as unique index.

Designed and created a common module that writes to sales order message

queue using IBM's MQ Series.

Designed and created DB2 sales order interface of product availability with

orders placed against an enterprise product availability viewed through a

data warehouse.

IL Department of Public Aid, Springfield, IL 02/97 - 12/99

Senior Programmer Analyst

Designed, developed, tested and implemented public aid accounting system

for the Illinois Department of Public Aid using MICROFOCUS COBOL, PL/SQL,

and UNIX SCRIPTS in UNIX/RS6000 computer in a TCP/IP network.

Designed, developed, tested and implemented Accounts Payable and Receivable

systems for recipients of Federal Child Welfare using COBOL II, CICS, DB2,

SQL, VSAM, TSO/ISPF, FILEAID, EXPEDITOR and JCL in MVS platform.

Designed, developed, tested and implemented vendor file maintenance system

to keep track of vendor payments of software and hardware purchases using

COBOL II, IMS (DB/DC), DB2, SQL, VSAM, TSO/ISPF, FILEAID, EXPEDITOR and JCL

in MVS platform.

Maintained and supported public aid accounting system on a timely manner.

Caterpillar (Consultant), Peoria, IL 06/96 - 01/97

Programmer Analyst

Converted ASSEMBLER language programs for the customer information support

system to REXX using ISPF Dialog Manager and CLIST.

Maintained the customer information support system.

Central IL Public Service Co., Springfield, IL 02/95 - 05/96

Information Analyst

Designed, developed, tested, implemented and maintained materials

management system for power plants using COBOL II, CICS, IMS (DB/DC), DB2,

SQL, VSAM, TSO/ISPF, FILEAID, EXPEDITOR and JCL in MVS platform.

Administrative Office of IL Courts, Springfield, IL 05/92 - 01/95

Information Systems Application Consultant

Designed, developed, tested and implemented a computerized court case

records management system to replace the old traditional system using

PROGRESS, SQL, UNIX/AIX operating system, a client/server system developed

on an IBM RS6000 computer in a TCP/IP network.

Education

M.A. Computer Science

University of Illinois, Springfield, IL

Master of Science (Physics)

University of Kerala, Trivandrum, Kerala

Bachelor of Science (Physics)

University of Calicut, Calicut, Kerala

TECHNICAL SKILLS

COBOL, COBOL II, DB2, SQL, IMS(DB/DC), IDMS, CICS, JCL, VSAM, C, UNIX,

UNIX SCRIPTS, PL/SQL, ORACLE, SYBASE

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