Jared Hill

*** ***** ****

Centerton, Arkansas **719

479-***-**** or 479-***-****

abhhl5@r.postjobfree.com

“Jared is a dedicated and hard worker who has a lot of energy and is a great team player. …He consistently helps

me as a leader on my team.” Dennis Rosenlof, Sales Team Manager – Gateway

CAREER OBJECTIVE

Entry Level IT Security Professional for a solid company that makes a meaningful difference

SKILL SET

CompTia A+ Certified – Aptitude for Teaching/ Learning – Strong Interpersonal Skills – Software Savvy

(Aggressively pursuing Network+ and Security+ certifications)

EXPERIENCE

Technical Support Analyst, CompuCom, Bentonville, Arkansas (contact) 2010 – Present

- Provide wireless infrastructure support by assessing wireless coverage

- Configure and troubleshoot switches, wireless controllers and access points

- Troubleshoot asset protection technical issues via Remote Desktop Support

- Monitor device connectivity to ensure compliance

- Create, update and track tickets in Remedy (active helpdesk system)

Facilities Manager Assistant, Bentonville AR FM Group, Bentonville, Arkansas 2007 – 2010

- Evaluated and resolved customer concerns in creative ways while staying within budget

- Communicated effectively with frequent correspondence via letters, emails and memos

- Developed and managed projects ensuring cost, quality & timeliness objectives were met

Secondary Teacher, Gary ISD, Gary, Texas 2004 – 2006

- Taught Spanish (I, II & III), Health, Speech, TX History and American History

- Demonstrated ability to deliver material in a comprehensive and interesting way

1999 – 2001

Sales Associate, Gateway – Salt Lake City, Utah

- Educated potential customers on PC related technologies

- Customized, configured and sold computers based on customer needs

- Performed in the top 20 percent of the Salt Lake sales force

Help Desk Technician, Sisna Inc. – Salt Lake City, Utah 1998 – 1999

- Guided Internet service clients with technical challenges to solutions

- Made presentations to business owners which resulted in the establishment of 70 software distribution points

VOLUNTEER WORK

Volunteer Teacher, Church, Dominican Republic (2 years)

- Taught a wide variety of people in diverse settings with various levels of education

- Learned effective time management, interpersonal skills, leadership and organizational skills

- Organized and participated in a variety of meaningful service projects

- Supervised and trained 10 – 15 other volunteers for 10 months

RELATED EXPERIENCE

- Built, configured, repaired, and supported PC’s and small networks during college years

EDUCATION

Enrolled in Master of Information Assurance program (online), Capitol College May 2011

(Projected completion date of December 2012)

Enrolled in Networking and Information Systems, NWACC, Bentonville, Arkansas 2010 - 2011

- Completed Networking and Information Systems (CCNA 1), Operating Systems, and

Microcomputer Hardware Support, Network Security (using Windows Server 2008)

and Network Hardware Support (CCNA 2) (4.0 GPA)

Bachelor of Science, Logan University, Chesterfield, Missouri 2002 - 2003

- Earned certificate of merit in recognition of outstanding academic achievement

Contact this candidate