Manager Sales

Louise I. Williamson

**** ******** *** ****, ***. C • Seattle, WA 98102 • 206-***-**** • abhhjf@r.postjobfree.com

OPERATIONS & LOGISTICS MANAGER

A comprehensive record of experience in distribution management, process analysis, and problem

resolution. A successful track record in improving profitability, efficiency, productivity and customer

satisfaction. Hands-on manager focused on quality and ready to assert skills to enhance companies,

processes and individuals.

KEY ACCOMPLISHMENTS

• Increased sales and profitability 50% by effectively supporting territory sales managers.

• Improved productivity 50% - 70% by implementing quality and continuous improvement

processes in Load-Out Department.

Achieved 99.98% shipping accuracy by coordinating with buyers, sales, and customer

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service representatives.

• Obtained compliance and gained status as OSHA Certified Industrial Equipment Trainer; reduced

lost time and plant injuries 75%.

• Created solutions to achieve on-time deliveries for over 65 routes daily.

• Ensured compliance with company policies and procedures on daily basis by providing

efficient training for staff.

• Established production procedures with measurable standards for the account.

Managed inventory levels in SAP system to ensure customer’s orders would be filled.

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PROFESSIONAL EXPERIENCE

LENNOX INDUSTRIES, Seattle, WA (2009 – 1/2011)

Distribution Operations Manager

Manage 18,000.00 sq ft, $20 million dollar account with an annual operating budget of $680K

• Direct and coordinate activities of production, pricing, sales, and distribution of products; develop

strategies to increase store traffic by working directly with local sales teams.

• Design and coordinate organization's financial and budget activities to fund operations, maximize

investments, and increase efficiency.

• Manage, negotiate and analyze various types of inbound and outbound freight requirements.

• Ensure operations are compliant with all OHSA / MSDS requirements and SOX key control.

• Review financial statements, sales and activity reports to measure productivity and goal

achievement and to determine areas needing cost reduction and program improvement.

LIEN ANIMAL CLINIC, Seattle, WA (2008 – 2009)

Veterinarian Assistant

• Assisted veterinarians in examining animals to determine the nature of illnesses or injuries.

• Administered medication and immunizations to animals.

• Assisted Veterinarian Practice Manager with inventory management.

• Managed laboratory log, ensuring clients were billed accordingly.

• Ordered food supplies for clients and hospitalized animals, weekly

DARIGOLD INC., Seattle, WA, (2007 – 2008)

Swing Shift Operations Supervisor

Responsible for over 30 warehouse workers of milk packaging and distribution plant.

• Managed risks and risk related costs to provide safe work environment.

• Increased order picking efficiency through collaborative training with Production.

• Solved production-related issues through coordination process with engineering

department.

• Fulfilled daily sales requirements with appropriate inventory level; ensured inventory

accuracy by directing cycle counting.

• Assisted with budget preparation and cost control to meet company objectives.

Louise I. Williamson: abhhjf@r.postjobfree.com Page Two

HEARTLAND FARMS, City of Industry, CA, (2006 – 2007)

Load Out/ Distribution Supervisor

• Ensured on-time delivery of dairy products for over 70 routes and supervised over 20

warehouse operators within a dairy manufacturing and packaging plant.

• Managed inventory daily and made certain that maximum code date was maintained at

appropriate levels to fulfill daily sales needs.

• Assisted in daily production planning and operations as production support

• Conducted audits and cycle counts to improve code date shipping accuracy.

PEPSI BOTTLING GROUP, Hayward CA, (2005 – 2006)

Night Shift Product Availability Supervisor

Supervised over 20 warehouse loaders and gate checkers within the loading operation.

• Staffed, trained and managed warehouse team to receive finished materials and products in

a timely manner.

• Scheduled docks, warehouses and route truck loading patterns to minimize loading time

and maximize appropriate use of personnel.

• Ensured optimal inventory levels of full goods are maintained in order to fulfill daily sales

needs.

MEDLINE INDUSTRIES, INC, Mundelein IL, (2002 – 2005)

Warehouse Manager

• Organized start-up of a 13 person, $10M, 1200 SKU, 3PL medical supply account.

• Performance metrics development and cause analysis.

• Jointly-managed 40 people, 800,000 sq-ft. inbound and outbound ocean container and cross-

docking operation.

MILITARY EXPERIENCE

UNITED STATES MARINE CORPS, (1998 – 2002)

• United Sates Marine Corps/MOS: 3002/ Ground Supply Officer School: September 2002

• Directed internal organization and functions of 12-man Combat Service Support Distribution Site.

• Authorized execution of 1200+ job requisitions, with 95% fill rate within 36 hours.

AGRICULTURE EXPERIENCE

CARROLLS FOODS OF VIRGINIA, Waverly VA, (1996 – 1998)

Swine Farm Manager Trainee

• Assisted farm manager operating a 8 person, 1000 sow farrow- to- finish corporate farm.

• Responsible for employee training and development.

• Contributed to record keeping, feed formulations and determining rations.

• Assist with pig movement, marketing hogs, selection of breeding and/or feeding stock.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Science Degree: Animal Science / Minor in Business Agriculture, University of Delaware

Pending completion; MBA Sustainable Management: Spring 2012

SAP & Warehouse Management Systems First Aid Trained and Certified

Hazardous Material Handling Certificate Microsoft Applications

Hazardous Training Certificate Customer Service and Sales Training

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