Customer Service Quality Control

C HOUAIB SABRI

* * ** * * I T E P I N E C T. A P T. K

M I A M I S B U RG, O H I O 4 5 3 4 2

P H O N E ( 9 3 7 ) 6 71 019 9 • E M A I L C H O UA I B . S A B R I @ H O T M A I L . C O M

EDUCATION

June 2011 Wright State University

Bachelor Degree of Science in Accountancy and Finance

EMPLOYMENT

November 2007 – July 2010 Pitney Bowes

Inventory Specialist

Forecasted demand and planned production

Customer Service Internal/External

Quality Control

Conducted Audits on Inventory and

corrected discrepancies

Performed cycle counts

Used CIS and SAP applications

Data entry

May 2007 – October 2007 Pepsi Americas

Special Event Specialist (Seasonal Position)

Delivered equipment, products, and trailers

to customers

Instructed customers on usage of equipment

Built and maintained relationships with

customers

Billed customers for products sold

Cash/Check handling

Ensured customer satisfaction with Pepsi’s

products and equipment

March 2005 – May 2007 Ramallah Inc.

Assistant Manager

Forecasted sales and ordered inventory

accordingly

Performed budget analysis

Accounts payable and receivable/cash

handling

Managed four employees

Maintained inventory greater than $40,000

Established and maintained relationships

with vendors

Negotiated prices with vendors

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate