Post Job Free

Resume

Sign in

Customer Service Medical

Location:
Las Vegas, NV, 89145
Posted:
May 20, 2011

Contact this candidate

Resume:

MICHELE POPKIN

702-***-****

abhhfo@r.postjobfree.com

OBJECTIVE: Transcription

Professional transcriptionist with over 20 years of experience in the

medical field. Proven ability to independently manage multiple

projects/tasks. Maintained strict confidentiality in regards to all

patient medical records. Dedicated team player. Eager to contribute to

company goals with a strong willingness to acquire new skills.

PROFESSIONAL EXPERIENCE:

2009-2010 ScripNet - Las Vegas, Nevada

Handle high volume of incoming calls proficiently for one of the largest

pharmacy benefit managers that deal with nationwide pharmacies which

electronically adjudicate worker's compensation medications. Consistently

demonstrates strong customer service skills.

2009 Harbor Island Medical Center - Las Vegas, Nevada

Prior authorization for this family medical group. Responsible for all

incoming calls, scheduled appointments, check-in and check-out 40 patients

daily. Verify insurance and collect co-pays.

2007-2008 Nevada Cancer Institute - Las Vegas, Nevada

Oncology transcription and new patient intake. Transcribed history and

physicals, progress notes as well as letters. Prior authorizations before

patient was admitted to the Institute. Collected co-pays, scheduled

appointments with physicians and outpatient radiology.

1998-2007 Desert Radiologists - Las Vegas, Nevada

Prepare all radiology transcription, nuclear medicine studies including MRI

and CT scans, mammograms, plain films and biopsies.

1996-1998 Hemet Global Care - Hemet, California

Solely managed all transcription for five family medical practices which

included all chart notes and letters to other doctors and outside

facilities.

1994-1996 Valley Regional Oncology Center - Wildomar, California

Responsible for all front office receptionist duties as well as performing

transcription. Proficiently answered high volume calls, scheduled

appointments, obtained outside medical records from referring physicians

and hospitals.

1992-1994 California Clinical Trials - Beverly Hills, California

Administrative Assistant to 14 research associates and coordinators.

Devised flow charts to allow management to analyze eligibility of patients.

Prepared all outgoing correspondence to associates and patients.

1991-1992 David W. Trader, M.D. - Los Angeles, California

Medical Secretary. Managed all office functions for adult psychiatrist.

Maintained appointment schedules, prepared all correspondence to physicians

including letters, histories and physicals.

1984-1991 Cedars-Sinai Comprehensive Cancer Center - Los Angeles,

California

Medical Secretary to three oncologists. Scheduled appointments and

coordinated all aspects of travel for numerous meetings and conferences.

Transcribed all correspondence including letters, history and physicals.

OTHER: Five year volunteer for the Nevada SPCA. Volunteered for Golden

Retriever Rescue of Southern Nevada. Currently volunteering for Heaven Can

Wait Animal Sanctuary.

REFERENCES:

Excellent personal and business references available upon request.



Contact this candidate