Customer Service Medical

Email: Contact

raizza**@hotmail :817-***-****.

.com.

Sonia M. Loyles

Objective To obtain an employment with an organization, that

will provide opportunity for the future learning,

training and advancment.

Profile Dedicated, customer focused administrative, ability

to analyze and logically organize information, with

a high degree of precision and accuracy, offering

experience in self directed positions, secretarial

abilities and multitasking skills.Adaptable team

player, willing to learn and teach new skills.

Work Experience 06-2009/Present.Steelcase Global Shared Services.

Business Data Analyst/Global Business Intelligence.

Maintain Corporate Dealer Directory Database(North

America, Asia, Latin America, Europe), Generate

reports related to Dealer Incentive Programs,

Generate custom reports, Compare internal data and

Customer Master File for incentives quarterly

payout, update incentive information SAP system,

contact with clients & Dealer Principals, to audit

and analyze the data, define data according to

business needs, validate and test business data,

analyze how data impacts business relationship,

update oracle files, purchase marketable records,

create a more lean Corporate Directory, identify

and eliminate unnecessary information, redesign

data experience related to incentive program,

Governance data elimination.

10-2008/03-2009. Metro Drywall Texturing. Grand

Prarie, Texas .

Data Base /Administrative Clerk.

. Contact with clients, advise order status,

paying invoices, updating client list database,

typing correspondence, reports, make travel

arrangements, organizing meetings .

10-2005/10-2008.Radilogy Associates of Tarrant

County.Fort Worth, Texas.

Scheduling Coordinator./ Supervisor.

Customer Service,Liason radiology and physicians,

Schedule radiology procedures, electronic filing,

translate documents for CEO,CFO,obtain/research

documents for billing purposes, claims

research,generate reports .

08-2004/06-2005. East Montgomery Clinic. Splendora,

Texas.

Translator/Office Coordinator.

Billing, collections, insurance payments,posting

claim transactions,client eligibility, reports,

data entry, front desk, medical records, daily

deposits, multilane phone, appointments,

purchasing, referrals, call in prescriptions, viral

signs, medisoft, office hours and payroll,

recruiter, inventory,research.

08-2001/04-2004. Health Ministries Clinic. Newton,

Kansas.

Medical Office Coordinator /Translator.

Billing, medical records, front desk, data entry,

scheduling referrals, chart assembly, translate

documents, Farm Worker Program (state program for

farm worker families with no insurance), assist

executive director with some administrative

functions, organization of agenda assist nurses and

25 staff members.

05-2001/08-2001. Walmart. Newton, Kansas.

Customer Service Representative.

06-1999/11-1999. Radisson Hotel.Monterrey, Mexico.

Public Relation Manager Assistant.

Front desk, Business center, Guest service, Vip

hostess.

01-1997/04-1999. Fine Arts Institute.

Artistic Events Coordinator.

Education 1994-1999 Nuevo Leon University. Mexico . B.A.

Internacional Business.

Languages English and Spanish.

Skills TSO /Mocha3270, SAP, Oracle, SharePoint, Dunn and

Bradstreet, Outlook, excel, publisher, word,

internet, medisoft, office hours,vital works, power

point, type writer, calculator, fax machine, cash

register, customer service, medical terminology,

medical field, health insurance, billing, some

accounting exp, idx, icd-9 codes, electronic

filing, system adm, talx, choice point, translator

(verbal and writting skills), organized and self

directed.

Contact this candidate