Sales Administrative Assistant
Resume:
**** ********* *****, *******, ** *****
Phone 517-***-**** . E-mail abhh7t@r.postjobfree.com
CASSANDRA L. MASSEY
Objective
Career-minded individual seeking challenging position in which I can
build on previous skills, acquire new experiences and encourage
professional growth beneficial to my employer and myself in a
stimulating and fulfilling environment.
Professional experience
12/10-Current StoneMor Partners LLC, Chapel Hill Memorial
Gardens Lansing, MI
Family Service Counselor
Consult with individuals and families to inform them of the remaining
requirements necessary for the completion of their programs
Educate families on the importance of Pre-Planning
Counsel family members after the loss of a loved one
Oversee At-Need services
Generate Pre-Need Sales
Compose financial payment agreements for clientele
Contact clients to update pertinent data
09/07-01/10 AKT Peerless Environmental & Energy Services
Lansing, MI
Administrative Assistant
Key administrative support for company executives
Answered multi-line phone and directed calls or messages
appropriately
Responsible for monthly invoicing and reporting for entire Lansing
office and reported information to appropriate party
Accounts receivable data maintenance
Typed correspondence and reports in response to given environmental
information
Maintained confidential client data, generated specific reports
presented in binders and mailed them through the appropriate carrier
service
Collected, recorded and created reports with significant
environmental information for executives and field researchers
Sorted and filed folders & classified information numeric and
alphabetically
Proofread environmental reports to ensure accuracy of the information
Recorded and maintained petty cash balances for the organization
Responsible for maintaining office and break room supplies, lunch
orders and organization for entire Lansing facility
Operated and maintained all general office equipment including
printer, scanner, fax and personal computer
05/02-09/07 Edwards Photographic Studios
Lansing, MI
Client Service Specialist, Photographer
Greeted clients, answered multi-line phone and scheduled photographic
sessions
Provided sales support to customers while growing repeat business for
the company
Received money for portrait sales orders and accurately credited each
client's account
Fully knowledgeable with the Studio's business software and applied
appropriate codes to bills and receipts which ensured proper
application of revenue and balances
Photography Specialist for children and families, capturing memorable
portraits
Regular website maintenance for company including materials marketing
Designed layouts of all brochures and mailing pieces using Microsoft
Publisher
Used Adobe Photoshop to prepare images, uploaded and ordered them via
the internet
Maintained balance of money drawer on a daily basis and generated a
report for weekly bank deposits
04/01- 04/02 Image Projections Photography
Grand Ledge, MI
Client Service Representative
Solicited new customers, serviced current clients and offered sales
support
Provided sales and account information reports for each client
Filed and retrieved client records, orders and balances
Greeted clients, answered multi-line phone and scheduled all sessions
Responsible for production of all portraits and final portrait orders
Worked with clients as a framing specialist for various wall
portraits orders
05/96-01/01 State of Michigan, DMB
Lansing, MI
Student Assistant/Receptionist
Answered multi-line phone, directed calls appropriately and greeted
incoming visitors
Worked in Microsoft Word and Excel to perform various types of
administrative work for managers and supervisors
Responsible for file maintenance and updating pertinent data
Used standard office equipment on a daily basis
Sorted and delivered incoming mail
EDUCATIOn
Eastern & Grand Ledge High Schools 1997 General
Diploma
Lansing Community College
2005 Associates in Photographic Imaging
references
Ron Jones Sr. Edwards Photographic Studio - Owner
Dan Stiles State of Michigan - Graphic Designer
Stephanie Horn AKT Peerless Environmental - Env. Specialist
Joann Teems Edwards Photographic Studio - Office Manager
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