Administrative Assistant Customer Service

MAC/PC COMPUTER SKILLS

Adobe Photoshop Adobe Illustrator Adobe GoLive Adobe InDesign Macromedia

Dreamweaver Macromedia Flash Macromedia Freehand Microsoft Word Microsoft

Excel Microsoft Powerpoint Microsoft Publisher Microsoft Outlook Quark

QuarkXPress

SELECTED CLIENTS

Just Like Moms Docstyle Entertainment Top Notch Automotive Black Diamond

Designs

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To work in a productive environment where my skills can be utilized to the

fullest with a potential to grow within the company.

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. Administrative Support . Physician Support . Client Records Management

and QA Reviews . Update Interoffice Forms and Documents .

Ohio Mentor, Inc. . Valley View, Ohio 07/25/05 -10/31/06

Administrative Assistant

. Supervision of Office Support, Employee Recruitment, Hiring & Evaluation

. Administrative Support to Programs Director . Maintain Supplies, Records,

Personnel Files & Office Equipment . Mental Health / Foster Care Filing

.Coordinate Conference, Special Events, Trainings and Meetings . Facilitate

IT Support, Workplace Safety and Security Responsibilities . Process

Employee Payroll, Accounting Invoices & Reports .

Ohio Mentor, Inc. . Valley View, Ohio 10/31/06 - 09/24/10

Office Manager

. Clerical Support . Client Records Management for Mental Health / Foster

Care Program . Database Creation and Maintenance . Receptionist Backup .

Update Interoffice Forms and Documents .

. Cleveland, Ohio 9/2003 -06/30/05

Spectrum of Supportive Services . Career Advantage Program

Career Advantage Administrative Assistant

M A N L E Y, Y O L A N D A

6079 GLENWAY DR., APT. M

BROOK PARK, OHIO 44142

HOME . 216-***-****

CELL . 216-***-****

abhgy6@r.postjobfree.com

. Graduated in August 2008 . Associate of Applied Business received in

Visual Communication & Design in Graphic Design .

Sawyers College of Business

. Graduated in December 1992 . Certificate received in the Word Processing

Specialist Program .

Baldwin Wallace College

. Currently pursuing a Bachelors of Arts degree with a Major in Management

and a Minor in Marketing . Expected Graduation in 08/2012 .

Cuyahoga Community College

REFERENCE AVAILABLE UPON REQUEST

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Administrative Assistant

Office Team . (Temporary Agency) . Cleveland, Ohio 7/2003- 08/03

. Administrative Support . Telephone Office Support . Data Entry .

Customer Service Representative/Retail

Filene's Basement-SYMS Corp. . Warrensville Hts., Ohio 10/08/10 - 3/19/11

. Customer sales/cash handling . Process customer returns . Answer & route

incoming calls . Organize & label new & returned merchandise . Back up for

other departments as needed .

Contact this candidate