High School Supervisor

Clara Walters

*** ****** **, ********** ****,

Il

773-***-****- ***********@*****.***

Objective I am seeking a office position in the customer

service field to utilize all my years of

professional experiences, great phone etiquette,

onto a growing company where there is room for

advancement and great benefits.

Experience 2010-current Hilton Garden Inn Hotel

Chicago,IL

PBX Operator

Answer all call incoming/outgoing calls,radio

proper ext., sort mail.

Guest packages, reports, faxing, copying.

Concierge duties, make/cancel reservations.

2009-2010 Tremont Hotel

Chicago,IL

Housekeeping Coordinator

Prepared work assignments.

Inventory, office work.

Implemented training course for new recruits.

2008-2009 Fairmont Hotel

Chicago, IL

Housekeeping Supervisor

Inspect guest rooms, public area.

Training, paper works, inventory.

Resolved guest issues/ coach and counseling.

2007-2008 Holiday Inn Hotel

Chicago, IL

Housekeeping Supervisor

Inspect guest room, public area.

Supervised laundry dept, inventory.

Lost and found items.

1995-2007 Renaissance

Hotel Chicago, IL

PBX Operator

Answer all calls, transfer, sort mail, reports

Process wake-up calls, faxes, copy, resolve guest

issues.

Education 1979-1985 Dunbar Vocational High School

Communications.

Graduated

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