Justin M. Pierce

**** ****** *****

Beavercreek, Ohio 45431

937-***-****

abhgqr@r.postjobfree.com

EDUCATION

Wright State University- Marketing/Business/Computer Engineering

Dayton, Ohio

September 2001- March 2002

Degree: none

Sinclair Community College- Business/Marketing

Dayton, Ohio

August 2003- 2006

Degree: none

Milton-Union High School

West Milton, Ohio

August 1998- June 2001

Degree: High School Diploma

EXPERIENCE

Impact Resource Group

February 2010 - May 2011

(laid off)

Project Manager

Responsible for acting as a liaison between customers and technicians

as well as assisting with request calls and customer service issues.

Efficiently plans schedules, and use of exemplary interpersonal

customer service skills. Purchasing material for company technicians.

Track and routing technicians to various client locations. Coordinates

special projects, documents and resolves all escalated issues while

monitoring tasks daily. Also worked with paychecks system, budgets,

financing, and processed applications.

Community Blood Center

June 2007- September 2009

(laid off)

Donor Referral Coordinator

Gather medical information and history from medical facilities in

order to evaluate patients for donor suitability. Provide families

with information regarding the option of donation as well as

bereavement information. Work closely with hospitals, coroners'

offices and other recovery agencies to facilitate the donation

process.

FedEx Ground

February 2005- 2007

Loader/Delivery Runner

Making sure that I provide excellent communications with businesses

and home

owners to help maintain quick and efficient times on deliveries and

pick-ups.

Sam's Club

February 2002- March 2005

Marketing Rep/Electronics Team-leader

Making sure the store customer service is ran in a well-organized

fashion, taking care of memberships, and

returns/exchanges, answering calls, and making calls.

SKILLS

Excellent knowledge in Windows/Mac, Excel, Word, and PowerPoint.

Outstanding Communication Skills, 50 WPM, Business Skills, Medical

Terminology, Call Center Skills. Skills in Adobe Photoshop, Illustrator,

and Dream weaver. Project manager and marketing skills. Logistics, and

accounting experience. Forklift experience with stand-ups, and pallet

riders.

REFERENCES

Captain Daniel Abraham Barker- US Air Force- #801-***-****

Shayna Kolodesh- Singer Properties Owner- #937-***-****

Frank Bruzzese- FedEx Manager- #724-***-****

Aaron Jobson- Impact Resource Group- #937-***-****

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