Shari L. Caballero

**** ** **** ***, *********, WA 98662

Cell Phone 360-***-**** *best contact*

E-mail abhgpw@r.postjobfree.com

QUALIFICATIONS

Responsible and industrious worker with attention towards detail and

efficiency. Polite and professional, a fast learner, excellent

ability to multi-task and able to interact with customers and clients

as well as co-workers. Accurate with cash transactions and balancing

daily register. Reliable data entry performed with confidential

patient and/or client information.

WORK HISTORY

2007 - 2011 Customer Service Representative, Expeditors

International, Portland

Daily communication by telephone and email with customers

regarding logistics services including shipping, receiving and

fulfilling orders for their product, conducting cycle counts for

accuracy of inventory, communicating and resolving unexpected

issues with immediate attention, duties surrounding managing a

warehouse floor team, data entry, payroll, front office duties,

month-end billing, account receivables, supply ordering

Microsoft Office 2007: Word/Excel/Outlook/Document Scanning

Adobe/Lotus Notes (proprietary)/e.dms (proprietary)/exp.o (proprietary)

UPS Worldship/FedEx Ship Manager

2006 - 2007 Hostess/Server, Big Al's, Vancouver

Greeting and escorting guests within the restaurant area, for

private parties, banquets, etc. Coordinating schedules for

hostesses. Maintaining efficiency and communication between

kitchen and restaurant staff for timely output of food. Food

handling and service to patrons.

2005 - 2006 Assistant Office Manager, Vacation Internationale,

Vancouver

All areas of general clerical/reception duties including, but

not limited to, facsimile transmission, multi-line phones,

greeting and check-in of clients, customer service, filing,

xeroxing. Daily data entry, drafting and editing timeshare

contracts, calculating sales commissions, preparing weekly

corporate shipments, Excel/Windows

XP/Adobe/Outlook/Timeshareware.

2004 Barista/Cashier, Java Cream, Vancouver

Provided full service with espresso drinks, sandwiches, and

other food products. Ran register and performed cleanliness

upkeep.

1998 - 2003 Legal Secretary/Receptionist, Law Office of Michael

H. Hicks, Vancouver

Answered multi-line phones, transcribed dictation, prepared

legal pleadings, set up and closed legal files, organized daily

mail, scheduled appointments and updated attorneys' calendars,

prepared for conferences and depositions, performed work

processing, filing and xeroxing. Continuous client contact, as

well as experience with courthouse filing and clerical support

with criminal defense cases.

EDUCATION

Clark College, Associate in Arts Degree (Major in Science), 2002

Fort Vancouver High School, Diploma, 1998

SKILLS

Screened 70 wpm. 10-key by touch. Nearly 12 years of clerical and

administrative experience. Very experienced with customer service,

direct interaction and public relations. Great communication skills

and professionalism in an office environment. Conscious about

client/patient confidentiality. Multi-tasker with experience using

multi-line phones. Skilled in various office procedures and equipment.

Knowledgeable with various word processing, spreadsheet, Internet

programs. Performed volunteer work at the Feline Medical Clinic and at

Loaves & Fishes (The Meals on Wheels People) in Vancouver.

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