VICTOR BANFOR

**** ****** ***** **** #*** ( Colombia, SC 29209

847-***-**** ( abhgpj@r.postjobfree.com

MANAGER: Information Technology

Accomplished IT Manager with 20+ years of demonstrated achievements in

staff, infrastructure and operations management. Respected leader and

mentor with an expertise in MS Project. Resourceful problem solver and

skilled communicator. PMI member and MCSE certified.

. Plan, coordinate, direct, design, implementation, and maintain all IT

operational activities.

. Develop helpdesk support operating procedures for diverse organizations.

. Reputable for getting buy-in from all stakeholders.

Project Management ( Infrastructure Management ( Application Development

Management

Electronic Engineering ( Operations Management ( Troubleshooting ( Oral,

Written Communications

Networking ( WAN/LAN ( Help Desk Administration ( Asset Management (

Technical Infrastructure

Hardware, Software Procurement ( Production Support ( Backup & Disaster

Recovery ( Security

Staff Development ( Mentoring & Coaching ( Cost Benefit Analysis ( Vendor

Relationships

Negotiations ( Risk Assessment ( Impact Analysis ( Optimization ( Disaster

Recovery

PROFESSIONAL EXPERIENCE

Endura Products Corp, Midland, TX. 2010-Present

Hands on IT manager

. Provided leadership, vision and management in the IT department.

. Developed departmental budgets, business case justifications and

cost/benefit analysis for IT spending and initiatives.

. Managed operations, staffing, scheduling and oversee IT operations

related projects and project portfolio.

. Recommended and/or approve purchase of equipment and supplies to meet

business requirements.

. Implemented and upgrade existing telephone system to Digital/IP based

phone.

. Daily operational management of internal and external LAN/WAN system

for seven satellite locations.

. Implemented additional hardware and applications to integrate with

existing hardware, consisting of HP/Dell servers on windows 2003, AD

enterprise platform with 2003 Exchange server.

. Security Development and network management of all facilities

including video surveillance, Employee identification and security

gate card reader.

. Directed the continuing review of present system and methods as well

as the formulation of new and revised system, implementing appropriate

change that reduced cost and enhance efficiency.

. Daily operational management of windows server 2003, 2008, Symantec

Backup Exec. 12.5, NAS, Workstations and applications.

GRAINGER, Inc., Niles, IL( 2009

IT Manager

Lead team of 6 engineers providing server and user technical support,

server installations and configuration for all applications including

Exchange Servers for customer mail systems and Citrix for remote sales and

field users. Also provide data backup, 7x24 server monitoring and server

up time, as well as Help Desk support through use of ARS ticket-generating

system. Developed disaster recovery plan based on SOX compliance.

. Recognized by top management for successfully completing the new data

center disaster recovery project.

VALCOM PROFESSIONAL SERVICE, Itasca, IL( 2009

Project Lead NHS - Raisers Edge, Yardi and MIP Applications Upgrade

Spearheaded requirements gathering with stakeholders to generate project

concept and definition. Recommended, reviewed and audited project

management deliverables. Incorporated security plans into the project

scope. Aligned project with business requirements by analyzing business

models. Defined system requirements in conjunction with IT team. Defined

classes and objects for domain analysis. Coached end users.

Visio ( PowerPoint ( Business Analysis ( Business Model ( UML ( Rational

Unified Process ( Design Patterns

. Abated risks by developing a thorough risk assessment plan.

. Met all government regulations by auditing systems securities.

Cont'd...

VICTOR BANFOR

Page 2 ( abhgpj@r.postjobfree.com

VALCOM, Itasca, IL ( 1998-2009

IT Consultant for Grainger Inc.

Executed comprehensive technology rollout to 400+ distributed call centers

and a disaster recover center (Cisco, VoIP, IP phones, PCs, servers).

Managed all infrastructure platforms. Conducted all project manager duties

including defining scope, budget & forecasting, risk assessment,

scheduling, and load/integration/system/performance testing.

Negotiated vendor contracts. Interviewed and hired employees at the

national disaster recovery center. Performed gap analysis and risk

assessment. Oversaw image installation and configuration, OS installation

and configuration, and network configuration. Liaised between developer and

system engineers. Managed hardware, software upgrades. Supervised

requirements gathering and translated data into business use cases.

Alteris Rapid Deployment ( PXE Technology ( Intel Base Servers ( MS Project

( Business Object ( Filent

MS Project ( Visio ( PowerPoint

. Improved performance by isolating and diagnosing network problems.

. Mitigated risks prior to occurrence via risk assessment.

Career note: Prior work history includes System Engineer - Team Lead for

Comark. Supervised technicians and quality control engineers. Oversaw

installations, configurations, and proper use of hardware/application

tools. Supported business requirements.

TECHNICAL SKILLS

Active Directory

Windows/Intel Platforms

DNS ( TCP/IP ( WINS ( DHCP ( VPN ( LAN/WAN

Development Tools ( Security Tools ( Windows Tools

NetIQ ( Qinetix ( Net Backup ( Arc Serve

WebSphere MQ - Windows Platform

Anti-virus Software Management

Microsoft & Vertias Cluster

EDUCATION / PROFESSIONAL DEVELOPMENT

Master of Business Administration in Information Technology Management

Colorado Technical University, Colorado Spring, CO.

Bachelor of Science in Electronics Engineering Technology

DeVry Institute of Technology, Chicago, IL

Associate of Arts in Management

Loop College, Chicago, IL

PROFESSIONAL MEMBERSHIPS

Project Management Institute

CERTIFICATIONS

Project Management Professional Certificate of Achievement (PMP)

Microsoft Certified Systems Engineer (MCSE)

Compaq Accredited Platform Specialist

HP Accredited Platform Specialist (APS)

HP Accredited System Engineer ProCurve Networking & Convergence (ASE)

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