Quality Assurance Manager
Resume:
Mary Bobik 520-***-****
**** **** ****** *****, ****** AZ 85742 abhgoo@r.postjobfree.com
Professional Profile
Excellent technological skills Well-versed on variety of transcription
Certified teacher/medical platforms
transcription/State of Colorado Well-versed in documentation programs for
CMT medical billing
RN degree Freelance writing/editing experience
Professional Accomplishments
Quality Assurance - maintaining department at company standard of 98% or above.
Implementing training program for QA Department.
Implementing training program for MT Department.
Mentoring new MTs
20+ years of Quality Assurance experience
Training of resident physicians in training in the process of dictating charts.
Developed successful mentoring program for transcriptionists, through which a hiring
process ensued for those who successfully completed program.
Building of databases for company platforms and maintaining the databases.
Maintaining Quality Assurance program for medical records contracts within Veterans
Administration regarding transcription and documentation.
Quarterly audit reports.
Work History
Freelance Editor/Writer/Transcription Self 07-2010 to present.
consultant K&R 09-2009 to 7-2010
Quality Assurance Manager Consulting,
Inc.
MT/QA DSG, Inc. 1-2009 - 09-2009
Administrative Manager MTA, Inc. 04-2008 to 1-2009
QA/MT Trainer/IT support Oracle 10-2000 to 1-2009
Transcripti
on
Owner Professiona 12-1988 to 10-2000
l
Transcripts
Education
Denver
Institute
Front Range Community College of
Technology
Registered
Front Range Community College Nurse
References available upon request
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