Human Resource Customer Service

Mary Ann Chase

720-***-****

abhgn0@r.postjobfree.com

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Human Resource Assistant

Summary Statement

Provides administrative support and assists in administering policies and

procedures relating to all phases of human resource activities. Highly

competent in supporting multiple functions with a unique ability to

recognize, anticipate and implement both my employers and customer current

and future needs.

PROFESSIONAL SKILLS

. HR, BENEFIT AND PAYROLL ADMINISTRATION

. Experience in Federal Employment Laws

. On-Boarding and pre-employment processes

. New Hire and Benefit Orientation

. Analytical/problem solving skills

. Communication/customer service

. Chair of Health and Safety

. Workers Compensation, LOA and FMLA

. File Preparation

. Maintain office supplies, equipment and facility repairs

. Organize and Coordinate company events

. Managed expense reports

. Office Administration

. Petty cash/reconciliation, PO requisition

. ADP / Kronos knowledgeable

. Proficient in MS Word, Excel, PowerPoint, and Outlook

. PROFESSIONAL EXPERIENCE

MARYVILLE INC., TURNERSVILLE, NJ

2006 - 2010

Human Resource Specialist

Administration

. Administered employee files, per company and Federal Employment

guidelines, I-9 compliance. Conducted background checks, criminal

records and references; VOE, post offer employment physicals

. Counseled managers, employees and applicants relative to employment

policies and procedures.

. Conducted audits on personnel files

. Assisted with the development human resources programs, procedures, and

guidelines to help align the workforce with the strategic goals of the

company.

. Coordinated and Facilitated new hire and benefit orientation

. Created recruitment advertising for internal and external open

positions, conducts prescreening and schedule interviews

Benefit

. Handled benefit interface with carriers, brokers, and internal

organization involving benefit orientation, benefit bill reconciliation,

processed employee information changes and terminations and notifying

COBRA control

. Administered Workers Compensation Claims, initials call to insurance

carrier, tracks timeline of LOA and FMLA, paperwork and appointments

. Prepared, reviewed, interpreted and analyzed a variety of data,

information and reports while making recommendations depending on

findings

. Chair of Health & Safety committee, evaluation risks and relative advice

for procedures, policies and practices

. Performed special projects as required

Samaritan Hospice, Marlton, NJ

2006

Human Resource Coordinator

. Collaborated processes of new hire employment files and completed all

employment verifications and background checks

. Developed and updated procedural processes for reporting purposes

including FMLA and OSHA

. Demonstrated ability to handle variety of Employee Relations issues,

both in establishing policies as well as creating effective solutions

Wells Fargo and Great American Insurance

1999-2005

Loan Processor II / Underwriter

. Reviewed title insurance, flood and tax certificates and surveys for

loan-related documents within deadlines; worked closely with Loan

Officers, Title companies and Real Estate agents

. Acted as a liaison between the agent and carrier in resolving policy

issues quickly, identified core issues, minimizing the administrative

efforts for the agent and expedite claims

SYSCO Food Services of Kansas City, Inc, Olathe, KS

1997-1999

Benefit Specialist

. Ensured currency and compliance of all federal and state Human Resource

laws (Section 125, COBRA. HIPAA, FMLA, ADA, etc) as they relate to the

administration of all benefit plans and related plan documents

. Resolved employees benefit related questions and claims and; acted as a

liaison with vendor representatives in resolving administrative problems

. Assisted in preparation and distribution of written and verbal

communication to inform employees of benefits, compensation, and

personnel policies

. Validated and processes monthly accrual allocations, incorporating all

benefit plan deductions, claims and administrative costs

. Ensured all benefit vendor/representatives are provided with employee

participation information in a timely manner. Verify that all changes to

coverage are reflected on monthly medical/disability/life reports;

initiate premium payments checks due to carriers

Human Resources

. Coordinated "onboarding" process for new employees, orientation and file

preparation

. Initiated FMLA workflow process to ensure legal compliance

. Handled payroll inquiries, completing wage verifications and responded

to benefit questions to ensure employee satisfaction

PROFESSIONAL EDUCATION

REGIS UNIVERSITY, COLORADO B.S. MANAGEMENT

GRADUATED CUM LAUDE

PROFESSIONAL DEVELOPMENT

SOCIETY FOR HUMAN RESOURCE MANAGEMENT

Colorado Human Resource Association

PHR, Professional Human Resource Certification, in process

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