Customer Service High School
Resume:
Sharon R. Bisbee
Erie, PA ****6
OBJECTIVE
To gain experience with animals and earn a position using and
perfecting professional skills.
EDUCATION
Slippery Rock University, 1 Morrow Way, Slippery Rock, PA
Graduated in May 2011 with B.A. in Criminal Justice, minor in Spanish
McDowell Senior High School, 3580 West 38th Street, Erie, PA
Graduated in 2007
SKILLS
Able to read, write and speak Spanish
Fluent with Microsoft Word, Excel, and PowerPoint programs
Extensive training in customer service skills
Excellent verbal and written communication skills
Outstanding time management
WORK EXPERIENCE
ALDO Groupe, intersection of I-79 route 208, Grove City, PA
September 2008-Present
Job Title: Keyholder, Brand Representative
Duties: Inventory control, intermediary between part-time employees
and store/district managers, training new employees, resolving
employee and customer conflicts, exceptional retail service.
Stray Haven, 94 Donation Road, Greenville, PA
May-August 2010
Job Title: Volunteer
Duties: Walking dogs, training with basic obedience commands,
cleaning dog and cat kennels, bathing dogs, taking instructions
daily from shelter management.
The Kahkwa Club, 3201 Kahkwa Club Road, Erie, PA
May-August 2008, May-July 2009
Job Title: Server
Duties: Seating and serving members, organizing spaces for an array
of events, providing members with quality service to club
standards, responsible for knowing all menu items thoroughly
including specials and wine choices, daily cleaning/side work.
Valerio's, 724 Powell Ave., Erie, PA
January 2005-2007
Job Title: Kitchen/Server
Duties: Preparing food, serving in dining room, answering phones,
taking orders, keeping a clean work station, serving take-
out/dine-in customers.
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