Sales Software Engineer
Resume:
Craig Levine
Wappingers Falls, NY 12590
Phone:217-***-****
Email: abhgij@r.postjobfree.com
Objective To obtain a Technical Support position
Professional 1999-present Levi, Ray and Shoup
experience Springfield, IL
Software Consultant - VPS Product Support
Increased customer satisfaction by solving customer
problems
Corrected problems with critical programs
Created test programs and verified them
Product installation support was given to customers
and was commended by them
Analyzed customer software issues and provided
prompt, useful solutions
Assisted Marketing department increase sales by more
than 10 percent
1997 - 1999 IBM Poughkeepsie, NY
Software Engineer - JES2 Level 3 change team
Provided solutions for customers who had problems
Created corrections for critical programs
Created test programs and verified them
Maintained and added test cases to the Company test
library
Tested APAR repairs on real devices to verify
correct operation
Maintaining operating system libraries for the
department
1995 - 1997 IBM
Fishkill, NY
Production Operator
Created algorithms to more accurately verify product
measurements which resulted in a 15% defect
reduction
Developed new production procedures which increased
production by 12%
Trained department to use all new software products
1994 - 1995 Champs Sports
Newburgh, NY
Assistant Manager
Responsible for all hiring and termination of
employees
Implemented sales techniques which increased sales
by more than 15%
1993 - 1996 Deamoak Financial
Services Fishkill, NY
Research Analyst
Performed all system upgrades
Revised accounting formulas to accurately show up to
date client holdings
Analyzed and helped create portfolios for
prospective clients
Education 1990 - 1992 SUNY Albany
Albany, NY
B.S. Mathematics
Minor in Statistics and Business
Named to Dean's List
Skill Sets
Programming Languages C, C++, HTML, JavaScript, Pascal, MVS Assembler, JCL,
PL/X
Programming Tools WITT, SPA, SDSF, VM, VICOM, RETAIN, TSO, Siebel
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