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Sales Customer Service

Location:
Sylmar, CA, 91342
Posted:
May 24, 2011

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Resume:

Stacy Bodden

***** **** *** *****

818-***-****(C)

E-MAIL abhgid@r.postjobfree.com

objective

Obtain a position with a professional organization

where I can make a significant contribution through

the utilization of my skills and have the

opportunity for long-term employment.

Skills

Proficient in Microsoft Word, Excel, PowerPoint,

Outlook, Mas 90, File

Maker Pro and

Counterpoint, Quickbooks database software.

Exceptional verbal and written communication skills

Experience

12/07-07/08 COLUMBIA HEALTHCARE ANALYTICS

GLENDALE, CA

Executive Assistant/Office Manager to President

Direct report to President/CEO

Schedule appointments for President and senior

level management

Provide outstanding customer and team service

Supervise a team of administrative and data entry

staff

Track daily schedule including sick and vacation

time for 10 employees

Coordinate team member scheduling, training and

traveling

Oversee a variety of general administrative duties:

filing, scanning, ordering supplies, and organizing

multiple documents and assist with special projects

as needed.

11/04-05/05 Midway Hospital Medical Center

Los Angeles, CA

Marketing and Public Relations Coordinator

Provide marketing support and function as project

liaison with multiple departments.

Obtain contents from multiple internal/external

sources and edit for publishing.

Write copy for newsletters, press releases, and

brochures.

Publish content to website and ensure accuracy and

consistency.

Distribute electronic marketing newsletters and

announcements to hospital doctors, employees and

outside vendors.

Coordinate projects with outside print vendors and

follow-up to ensure schedules and budgets are

maintained/

Assist with maintaining hospital databases,

reporting systems and project history.

Cultivate and maintain any and all relationships

with company executives and personnel as well as

outside clientele.

09/03-10/04 Trigg Laboratories, Inc.

Valencia, CA

Sales and Marketing Administrator

Process and maintain sales orders for new and

existing customers.

Execute resolution of customer service issues for

inbound sales accounts.

Managed 8 sales reps and support staff.

Interviewed and hired support staff.

Aid customers in the analysis of company products.

Maintain strong working relationships with inbound

sales accounts.

Developing project manager for new beauty product

line.

Processed credit memos and check requests.

Reconcile sales staff commissions and spiffs.

Assisted in research projects, analyzing and

summarizing of data for senior sales and marketing

team.

Basic accounting and budgeting skills.

08/00-03/03 Premiere Radio Networks Sherman Oaks,

CA

Office Manager/Executive Assistant to President

Assisted President in building Premiere Radio

Networks Traffic Division.

Assisted in developing policy and procedure for

Premiere Traffic Network Division.

Developed, Assembled and distributed sales and

marketing kit for Traffic division.

Coordinated special events for company.

Process traffic orders for Sales Executives.

Telephone customer service.

Manage timesheet/vacation calendar for 12

employees.

Interviewed and hired support staff for department.

Generate correspondence and memorandums.

Coordinate extensive travel arrangements for Sr.

level executives.

Liaison in coordinating human resources, facilities

and MIS requests for local and satellite offices.

Generate and distribute budget reports and

spreadsheets for executive sales staff.

Assisted in research projects, analyzing and

summarizing of data for senior sales team.

Assisted in the cross training of traffic and sales

personnel who transferred to radio stations.

1/99-8/00 Paramount Television Hollywood, CA

Executive Assistant to Vice President

Gathered information to track competitive drama

projects for Drama Development.

Generated dramatic script coverage and synopses.

Tracked competitive network sales, episodic

commitments, and talent holding deals.

Generated monthly status reports for prospective

new shows.

Coordinated extensive travel arrangements for both

Sr. Vice President and Vice president.

06/98-12/99 Edmonds Entertainment Hollywood, CA

Manager/Executive Assistant-Drama Development

Served as initial contact for the creative aspects

of the department.

Served as first level in coordinating the influx of

material and information.

Generated both comedic and dramatic script coverage

and synopses.

Monitored any and all new talent, which may be

brought to Edmonds Entertainment.

Interviewed and hired interns for Television

Division.

Interacted with other members of the entertainment

community.

03/92-05/98 Warner Bros. Television Burbank, CA

Executive Assistant to Vice President

Assisted in the overseeing of assigned shows of

primetime on- air series.

Read and evaluated weekly scripts regarding

concept, character development, character

definition, story structure, and humor.

Assisted in the preparation of story ideas and

concepts.

Attended table readings and integrated network

needs with internal notes.

Attended and evaluated the run-throughs of taped

shows.

education

1988-1992 Cal State Los Angeles Los Angeles, CA

Emphasis on Communications and Media Marketing



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