Customer Service Representative

**** ***** *** ****: 916-***-****

Sacramento, Ca Email:angelina-chavez@hot

***** ****.***

Angelina Chavez

Objective I am interested in a position with a growing company with

unlimited growth potential.

Highlights:

Well- organized and efficient.

Self-motivated and assertive.

Professional demeanor.

Experience Honest, friendly, outstanding communication skills.

Dependable - can work without supervision.

2/18/2008-5/2010 FFP Global Rancho Cordova, CA

Customer Service Representative

. Answer in-coming telephone calls regarding: products,

services, order processing, order status, quotations,

shipping, billing, etc

. Accurately enter customer and/or order data into system

. Adjusts complaints concerning service rendered,

referring complaints of service to designated departments for

investigation

12/09/2007-2/18/2008 Kelly Services Rancho

Cordova, CA

Temp Employee

. Was assigned to work for FFP Global

04/2006-11/2007 Luxury Auto Care Fair

Oaks, CA

Receptionist

. Answered incoming calls.

. Order parts and pick them up if necessary.

. Issue invoices.

. Collect money.

. Pay the bills.

. Issue checks to employees.

. Clean the office.

. Keep the customers informed on repairs.

. 11/2005-04/2006 World

Pac Sacramento, Ca

Delivery Driver/Warehouse

. Deliver parts to customers.

. Pick parts to be delivered.

. Collect money if needed.

. Pack and ship parts

Charter Community

Education: School

Placerville, CA

Reference: Available upon request.

Contact this candidate