Project Manager Customer Service

Tara Billups Haynes/Graphic Designer/Artist

*** ****** ***** • Chesapeake, VA 23320 Phone: 757-***-**** • Email: abhgd0@r.postjobfree.com Online Portfolio: http://be.net/tarahaynes

•Web Site: http://tbdesigns1.webs.com/

Summary

• 14 years of extensive experience in graphic design and desktop publishing.

• Strong communication skills and consistently meet deadlines.

• Seeking certification as a Web Development Specialist.

• Management, Supervisory and Customer Service Skills.

Career History Dominion Enterprises formerly Trader Publishing Company 1996 - Present

2007 - Present • National Composing Supervisor

Project manager for the migration of 5 national titles from the Clearwater composing facility to Norfolk Composing. Duties included

gathering data regarding workflow, ad types and sizes, along with ad booking procedures and book pagination. Worked with software

technicians to develop database templates using Filemaker Pro and book pagination templates using Quark Xpress and (CLS) Classified

Layout System along with product testing. Instrumental in the transitioning of moving the national teams from (DMS) Database

Management System to a newly purchased software package called Miles 33 in June of 2008. Responsible for gathering information for

ad types and sizes, inputting data into the Miles 33 database, template development and conducting many product testing. Work directly

with product managers to generate their monthly national titles. Responsibilities include creating web graphics, page layouts and

promotional packages using QuarkXpress and Adobe CS programs. Weekly communication with the printing facilities to confirm receipt

of product, deadlines and/or resolve print concerns. Generate weekly and monthly revenue reports.

2003 - 2007 • Composing Supervisor Trained and supervised staff to ensure daily and weekly deadlines were met. Ensured weekly titles

met product standards prior to releasing the files to the printing plants.

2000 - 2003 • Composing Manager Supervised, hired, managed and mentored production department staff. Conducted annual

performance evaluations. Tracked production department workflow. Worked closely with sales departments to ensure timely

construction of targeted weekly magazines, annual publications, as well sales and marketing materials. Communicated directly with the

printing plants. Generated financial reports.

1998 - 2000 • Assistant Composing Manager Implemented workflow to streamline insertion of display advertising into publications,

which reduced the error rate. Implemented an electronic upload of files to composing from sales. Trained and supervised staff to ensure

daily and weekly deadlines were met.

1996 - 1998 • Graphic Artist Utilized Quark Xpress to design graphics, promotional material and page layouts for display advertisements

that ran in several weekly photo-classified publications circulated throughout the Southeast Region of the United States. Electronically

imposed publications with Managing Editor (Advance Layout System & Classified Layout System) and Filemaker Pro.

Other Experience

Founder of TB Designs 1990- Present Computer Graphics - Conceptualize, create and execute high-end designs for print. Specialize in

products such as: Web graphics, magazine layouts, brochures, business cards, invitations, programs, flyers, and pagination.

Fine Art - Mural painting, drawing and photography

Education

Tidewater Community College - Certified Internet Webmaster program, (Currently Enrolled)

Areas of focus - Web Graphic Design & Web Development

Norfolk State University -Bachelors of Fine Arts in Graphic Design, May 1994 - Honor Graduate

Computer Proficiencies

Platforms - Macintosh & Windows Adobe CS5 - InDesign, Photoshop, Illustrator, Fireworks, Flash, Dreamweaver and Acrobat Quark

Xpress 8 • Microsoft Office • Flight Check • FileMaker Pro • Imposer Managing Editor - Advance Layout System (ALS) & Classified

Layout System (CLS) • HTML & CSS

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